Technical Support Representative

1 week ago

Lebanon, United States Permobil, Inc. Full time

Technical Support Representative - Technician

The Technical Support Representative - Technician is responsible for customer support regarding product modification, maintenance, repairs and parts
orders.

Would you like to work in an international environment where you‘ll make a difference every day? At Permobil, we‘re looking for game-changers to join us as we innovate for individuals and develop the world‘s most advanced assistive solutions.

At Permobil, the people who use our products come first. Our purpose is to create advanced assistive solutions that make the lives of adults and children living with disabilities more enriching. Our people are passionate about pushing the boundaries of technology to deliver innovations that improve lives. We are a sustainable and responsible business committed to continuous improvement, and our customers can trust us to provide market-leading solutions driven by insights-based clinical data.

Our Customer Experience department in Lebanon, TN is now looking for a Technical Support Representative - Technician.

Key Tasks

  • Under general supervision, ensures customer satisfaction by providing ‘expert‘ guidance in the areas of troubleshooting and other product specific issues of a technical nature.
  • Serves as primary customer contact and establishes trusted professional working relationships with our provider network, end-users and co-workers.
  • Records the nature of all customer contacts and other pertinent data into a management information system.
  • Takes and processes phone / Fax / Email orders and price quote requests for parts. May enter and process return shipments from customers.
  • Identifies and resolves potential ordering problems, follows up to ensure timely and accurate product delivery and repair.
  • May help to process orders that require special handling and/or assembly; Inspects product for damage or defect; records discrepancies or damages and notifies manager.
  • Ensures proper care in use of equipment and supplies; promotes continuous improvement and safety.
  • Occasionally, will provide departmental customer assistance in the identification, ordering, and repair of product, as appropriate.
  • Performs other miscellaneous job-related duties as assigned

Why Permobil is a great next step for you

1. You‘ll make a difference. Every day

Everything we do leads to understanding and improving the lives of our users. Through our evidence-based innovation, we make a difference to people‘s lives.

2. You‘ll make your mark as part of our future

We collaborate with colleagues across borders to Innovate for Individuals. The impact you make personally could lead change around the world.

3. You‘ll feel welcome from day one

We‘re known for being great colleagues, who are collaborative, fun and at the cutting-edge. Everyone in the Permobil family cares as much as you do about making a positive difference.

4. You can have a lifestyle you love

you‘re always close to nature, yet never far from civilisation. We want everyone who works for us to have a lifestyle they love - at work and beyond.

Who you are

You are passionate, innovative, and ambitious.You want to make a difference for others and feel fulfilled when you can seethe link between the work you do and positive improvements in the lives ofothers. You search out opportunities and are prepared to go off the beatentrack to chase your dreams. You don‘t follow the herd - you find new ways ofworking and go where you see potential to make your mark. You are a pioneer, arevolutionary, a game-changer and you are who we‘re looking for.

Your Background

  • High school diploma or GED
  • Thorough understanding of electro-mechanical devices, knowledge of technical support practices and procedures, and basic computer skills
  • One to three years of experience directly related to the duties and responsibilities specified

Information

For information about the recruitment process, please contact the recruiter,

For information regarding Permobil‘s Privacy Notice, please visit privacy.permobil.com

Permobil is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please respect that we do not wish recruitment assistance or advertising, we decline calls from recruitment and advertising providers.

Please respect that we do not wish recruitment assistance or advertising, we decline calls from recruitment and advertising providers.

More about Permobil

Permobil founder Dr. Per Udden believed that helping people achieve the greatest level of independence is a basic human right and, for over 50 years, Permobil has held fast to that belief. Permobil is a global leader in advanced rehabilitation technology, passionate about better understanding our users‘ needs and improving their quality of life through state-of-the-art healthcare solutions. Today, those solutions include power wheelchairs, seating and positioning products, power assist, and manual wheelchairs.

Permobil is part of Patricia Industries, a subsidiary of Investor AB, and is headquartered in Sweden. Permobil has 1600 team members in more than 15 countries around the world. For more information regarding the company‘s storied history and complete product line, visit permobil.com.

Apply NowShare Save Job

  • Technical Support Specialist

    4 weeks ago

    Lebanon, New Hampshire, United States Permobil Full time

    Job Summary:As a Technical Support Representative at Permobil, you will play a crucial role in ensuring customer satisfaction by providing expert guidance in the areas of spare parts and accessories. You will serve as the primary customer contact, establishing trusted professional working relationships with our provider network, end-users, and co-workers.Key...

  • Patient Access Representative

    4 weeks ago

    Lebanon, New Hampshire, United States HealthCare Support Full time

    Job Summary: We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at HealthCare Support. As a Patient Access Representative, you will be responsible for securing medical necessity checks, verifying insurance, and completing patient registration.Key Responsibilities:Verify patient insurance, benefits, and...

  • Clinical Support Representative

    4 weeks ago

    Lebanon, Pennsylvania, United States Dartmouth Health Full time

    Job SummaryAs a Clinical Support Representative at Dartmouth Health, you will play a vital role in ensuring the smooth operation of our medical office. This position requires a high level of professionalism, excellent communication skills, and the ability to work independently with minimal supervision.Key Responsibilities Troubleshoot patient registration...

  • Clinical Support Representative II

    4 weeks ago

    Lebanon, New Hampshire, United States Alice Peck Day Health Systems Full time

    Job SummaryWe are seeking a highly skilled Clinical Support Representative II to join our team at Alice Peck Day Health Systems. This role is responsible for providing exceptional patient registration, cash management, and scheduling services in a fast-paced medical office setting.Key ResponsibilitiesProvide professional and courteous service to patients,...

  • Technical Engineer

    3 months ago

    Lebanon, United States Toyoda Gosei Full time

    SUMMARY Provides technical expertise for the department with a focus on new and existing product development, process and production activities. Keeps next level of management informed of any problems and/or issues by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Develop...

  • Senior Technical Specialist

    1 month ago

    Lebanon, Pennsylvania, United States Synerfac Full time

    Job Summary: We are seeking a skilled Fabrication Drawing Specialist to join our team at Synerfac. As a key member of our engineering team, you will be responsible for creating accurate and detailed drawings from engineering designs and project notes. Key Responsibilities: Create drawings from engineering designs and project notes Collaborate with...

  • Senior Technical Support Engineer

    2 weeks ago

    Lebanon, United States ANSYS Full time

    Requisition #:15274 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive...

  • Customer Service Representative

    4 days ago

    Lebanon, United States latitude Full time

    Job Title: Customer Service Representative Location: Lebanon PA Employment Type: Full-Time, Direct hire Job Overview: We are seeking a motivated and customer-focused Customer Service Representative to join our team. In this role, you will serve as the primary point of contact for our customers, ensuring their needs are met with professionalism and...

  • Bank Customer Services Representative

    2 weeks ago

    Lebanon, United States Partners Bank Full time

    Customer Service Representative Department: Branch Administration Reports to: Branch Manager/Assistant Branch Manager Supervises: None Status: Non-Exempt / Full-Time / on-site Level: Level 5 Must already be authorized to work in the United States. Relocation is not provided. Partners Bank is a rapidly growing community bank with operations in Maine and New...

  • Technical Writer

    3 months ago

    Lebanon, United States Novo Nordisk AS Full time

    About the Department Site New Hampshire, located in West Lebanon, is where Novo Nordisk’s life-saving treatments are brought to life. Our manufacturing facility produces a global supply of our hemophilia and growth hormone product lines, as well as our next generation of cutting-edge medications. What we offer you: Leading pay and annual...

  • Technical Sales Manager, Culinary Innovation

    3 weeks ago

    Lebanon, United States MANE Inc Full time

    MANE is a 5th generation French family-owned business known for innovation and progress in the world of Flavor and Fragrance. As sensation enthusiasts, we strive to provide exceptional moments in people's daily lives through the timeless flavors and fragrances we create. With our passion, creativity, and innovation, "We capture what moves". We have a...

  • Technical Sales Manager, Culinary Innovation

    3 weeks ago

    Lebanon, United States MANE Inc Full time

    MANE is a 5th generation French family-owned business known for innovation and progress in the world of Flavor and Fragrance. As sensation enthusiasts, we strive to provide exceptional moments in people's daily lives through the timeless flavors and fragrances we create. With our passion, creativity, and innovation, "We capture what moves". We have a...

  • Technical Engineer, Rubber Products Specialist

    4 weeks ago

    Lebanon Junction, Kentucky, United States Toyoda Gosei Kentucky Full time

    Job SummaryAs a Technical Engineer, Rubber Products at Toyoda Gosei Kentucky, you will play a key role in providing technical expertise for the department with a focus on new and existing product development, process and production activities. Your responsibilities will include developing and managing master engineering schedules for all projects, leading...

  • Territory Representative

    2 days ago

    Lebanon, United States UniFirst Full time

    Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase existing account sales in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and...

  • Senior Technical Advisor for API Manufacturing

    4 weeks ago

    Lebanon, New Hampshire, United States BioSpace, Inc. Full time

    Job OverviewAt BioSpace, Inc., we are committed to advancing the field of pharmaceutical manufacturing. We are seeking a highly skilled and experienced professional to join our team as a Senior Technical Advisor for API Manufacturing. This role will play a critical part in the development and implementation of new manufacturing technologies and processes.Key...

  • Sales Representative

    1 month ago

    Lebanon, Tennessee, United States Wash and Roll Full time

    Job OverviewWash and Roll is seeking a highly motivated and results-driven Sales Representative to join our team in the Lebanon-Cookeville region. As a key member of our sales team, you will play a critical role in driving sales growth and revenue for our company.Key ResponsibilitiesSell unlimited memberships to customers, leveraging our enticing and...

  • Customer service Representative

    3 months ago

    Lebanon, United States latitude Full time

    Overview: We are looking for a friendly, detail-oriented, and highly motivated Customer Service Representative to join our team. The successful candidate will be responsible for providing excellent customer support, handling inquiries, resolving issues, and ensuring customer satisfaction. This role requires strong communication skills, a customer-centric...

  • Senior Technical Architect

    1 month ago

    Lebanon, New Hampshire, United States New York Life Insurance Company Full time

    About the RoleWe are seeking a highly skilled Senior Technical Architect to join our team within the Client Prospecting Value Stream at New York Life Insurance Company.The successful candidate will partner with the marketing business and technology teams to define and design software solutions that combine marketing and sales technology with process,...

  • Client Development Representative

    3 days ago

    Lebanon, United States UniFirst Full time

    Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase existing account sales in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and...

  • Client Success Representative

    4 days ago

    Lebanon, United States UniFirst Full time

    Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase existing account sales in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and...