Technical Sales Engineer

2 weeks ago

Concord, United States Oxford Instruments Full time
About OI:

Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human progress. We aim to be the scientific instrumentation partner in every significant lab and production facility across the world.

Our people and culture are vital to our success. We strive to offer the opportunities that will attract, engage, motivate and develop the very best talent. This involves creating an inclusive environment and culture where difference is valued and people are recognised for what they deliver and bring to the team.

We are part of the wider Oxford Instruments Group that also includes Andor Technology, Materials Analysis, Plasma Technology and X-Ray Technology. With a sixty-year history, and fourteen Queen‘s Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century.

We want to empower our employees so that they innovate, support our growth and improve our productivity. We support them to make the right decisions and reach their full potential as they develop their careers at OI. Our ways of working are lived every day and are as follows:

  • We start with the customer
  • We succeed by being focused
  • We make and keep our promises
  • We work together as one team
  • We help and trust each other to succeed

About the Opportunity:

The NS Technical Sales Engineer will collate customer feedback and competitor intelligence to identify regional market trends and strengthen sales arguments;Gather ‘voice of the customer‘ data to assist product developments and product management;Develop customer relationships to assist with collaboration on the creations of application note;Work with the Measurement and Applications team to support and document measurements in the Application Laboratories ;Help maintain technical sales collateral and communicate product updates to the local sales team; and assist the US sales team in defining technical solutions for customers.

This is a remote position, with requirements to travel to OI office locations and various customer sites across the US.

Additional Responsibilities:

  • Support Product & Application Training to the US sales team
  • Attend scientific conferences in the Americas territory
  • Commit to continuing personal development and enhancing your understanding of the OINS customer base, and their requirements from our products
  • Carry out any other tasks that may be reasonably required by the Company.
  • Take personal responsibility for your health and safety and for that of others who may be affected by your actions and behaviour. Comply with the Company‘s arrangements for health, safety and environmental protection.

About the Candidate:

The right person for this role is a highly driven and enthusiastic professional who is able to able to converse highly technical topics to end users or internal stake holders;write and understand scientific publications or equivalent technical literature; is familiar with the selling process for scientific instrumentation or capital equipment; and has the ability to work unsupervised remotely. A Physical sciences degree (BSc/MSc/PhD) and experience with Low Temperature, High Magnetic field or similar Physics measurement technique is required. Experience of measurement automation is highly desireable.

Aditional Qualifications:

  • Communication - communicates effectively on all levels and is open and honest
  • Cultural Awareness - can interact across cultures effectively
  • Emotional Intelligence - desire to develop oneself
  • Innovation - can implement creative ways of working to build on the business success

  • Inclusive -Listens and engages with customers, colleagues, shareholders and partners for mutual success.

  • Trusted -Builds long-term relationships based on trust and respect.

  • Innovative and Progressive -Brings skill, experience and openness to new ideas to address the needs of the 21st Century.

  • Whole hearted -Approaches what we do with passion, with care and with pace.

  • Planning & Delivery of Results -Understands priorities and plans own actions to deliver results that meet objectives.Regularly reviews and adapts actions accordingly.

  • Innovation -Looks for better ways of doing things to achieve successful results.

  • Decision Making -Understands a decision is required and uses relevant information to act in a timely manner, escalating the decision when appropriate.

  • Business Understanding & Strategy -Is aware of the purpose of the business and how it contributes to the OI Group.

  • Commercial Awareness -Has an awareness of the effects of their actions on the business.

  • Customer and Markets -Has an awareness of the needs of both internal and external customers.Responds positively to those needs.

Oxford Instruments Perks and benefits:

  • Generous benefit packages - We offer our employees competitive health insurance options, including Medical, Dental, and Vision plans.
  • Our 401k program has options for saving both pre- and post-tax dollars for retirement.
  • Paid Time Off (PTO) Work-life balance is a key part of our company culture here at OI, and we know that our employees do their best work when they can take the time they need to rest and recharge. Employees start with 4 weeks of PTO which is accrued each pay period.
  • Holidays - We recognize 12holidays this year
  • In addition to all the standard PTO options, OI proudly offers a generous and progressive paid family leave policy.
  • Professional Development - OI supports you and your professional development with $5,250 available in annual tuition reimbursement after 6 months of service.

Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time for this position.

Oxford Instruments Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, national origin, disability or protected veteran status. EOE/M/F/D/V

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Note to recruitment agencies: Oxford Instruments does not accept agency CV‘s. Please do not forward details to our jobs alias, Oxford Instruments employees or any other company location. Oxford Instruments is not responsible for any fees related to unsolicited CV‘s

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