Senior Manager

3 weeks ago

San Francisco, United States Menlo Ventures Management, L.P Full time

About the Role

We are hiring a Senior Manager, Governance to join Chime’s Legal and Compliance function. You will play a pivotal role in growing Chime’s Compliance Management Program and its adherence to regulatory and internal policies, managing risk, and maintaining a robust governance framework. You will provide leadership and judgment to the Governance Team dedicated to designing, building and executing compliance programs. This role will report to the Senior Director of Governance and Regulatory Response.

In this role, you can expect to

  • Lead a governance team and efforts to enhance and maintain a scalable Compliance Management System.
  • Implement and maintain change management and documentation best practices, collaborating with Legal, Bank Partnership, and other cross-functional teams to advise business teams on product and control changes to mitigate regulatory risks and comply with regulations and their changes.
  • Advise first lines of defense roles, including liaising with internal stakeholders through all phases of the process, and continuous enhancement of supporting tools and reporting.
  • Oversee an enterprise-wide training program, including content development, training delivery, and completion tracking.
  • Partner with the Compliance, Legal, Bank Partnership, Government Affairs, and Risk teams to address emerging trends, regulations, and business objectives.
  • Provide oversight on all incoming or outgoing bank partners and regulatory inquiries to ensure regulatory expectations are met prior to submission.
  • Support the compliance function in defining and achieving departmental initiatives.

To thrive in this role, you have

  • Knowledge of laws, regulations, and rules governing consumer financial protection, banking, payment networks, money transmission, scheme rules, and consumer lending.
  • Experience with federal regulatory agencies including CFPB, OCC, FFIEC and state regulatory supervision focused on consumer banking, money transmission, payments, and lending.
  • A proven track record of driving alignment across multiple levels of the organization with diverse perspectives.
  • Strong analytical and problem-solving abilities are essential, as compliance professionals often face complex regulatory challenges.
  • Demonstrated strong project management skills, including leadership and consensus building while managing against tight deadlines.
  • Ability to credibly challenge solutions and ensure timely escalation of issues and concerns as and when appropriate.
  • Adaptable in unexpected situations, comfortable dealing with ambiguity and uncertainty.
  • 6-8+ years of work experience, including managing influential stakeholder relationships in Financial Services or Fintech companies.
  • Experience working within a high growth Fintech startup is desired.

What we offer

  • A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location.
  • Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit.
  • Competitive salary based on experience.
  • 401k match plus great medical, dental, vision, life, and disability benefits.
  • Generous vacation policy and company-wide Take Care of Yourself Days.
  • Mental health support with therapy and coaching through Modern Health.
  • 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents.
  • Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.
  • In-person and virtual events to connect with your fellow Chimers.
  • A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech.

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team.

Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance and other relevant laws. If you have a disability or special need that requires accommodation, please let us know.

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