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Case Manager
4 months ago
The Case Manager position provides advanced and comprehensive case management consultation for families with children who have health risks, conditions or special health care needs. Will oversee case management services which include; traveling to conduct home visits, completing intakes, assessments, service plans, and follow-ups on caseload, linking families to community resources, conducting presentations and communicating program services and/or changes in a positive and accurate manner. Additionally, this position actively participates and advocates in Community Resource Coordination Groups (CRCG), case management coalitions, community organizations, and works collaboratively with public health staff in the event of a regional or state disaster.
This position will travel up to 50% of the time and will be Headquartered in Brownsville, Texas. The Case Manager must be Bilingual (English and Spanish) as they will have regular interactions with individuals who have limited knowledge of the English language.
Per the 88th Texas Legislative Session: An increase to this position's annual salary in the amount of $3, or 5%, whichever is higher, will automatically take effect September 1, . Essential Job Functions:
(45%) Case Management
Provides specialized social work consultation and comprehensive case management services to families including conducting home visits for comprehensive assessment of home environment and needs, Family Needs Assessment, Service Plan, and follow-up services. Provides information and referral services, linkage to community resources, family support, advocacy, and service coordination. Maintains all required documentation and utilizes appropriate software and databases. Ability to communicate in English and Spanish while working with families with limited English proficiency.
(20%) Technical Assistance/Quality Assurance/Trainings
Provides consultation, presentations, and training to agencies for programs and assists in training new staff, volunteers and social work interns. Provides program presentations to public to promote awareness of services available to children with health risks, conditions or special health care needs.
(20%) Community Organization/Resource Development
Actively participates in community organization functions and serves as the agency representative to collaborate with other groups and community entities on health, social work, case management and other related issues.
(15%) Professional & Team Development
Attends trainings and conferences to meet licensing requirements and continues to develop professional knowledge and skills relevant to job duties. Staff may be required to work other than normal business hours in order to respond to public health emergencies and actively participate and/or serve in a supporting role to meet the agency’s obligations for disaster response, recovery, and/or Continuity of Operations activation as needed. Knowledge Skills Abilities:
Knowledge of:
• Case Management principles and practices
• children’s programs, such as Medicaid, Children with Special Health Care Needs (CSHCN), Children and Pregnant Women (CPW), Supplemental Security Income (SSI), Newborn Screening (NBS), Lead Surveillance, Early Childhood Intervention (ECI)
• quality assurance and technical assistance policies and procedures
• community resources on a local, state, and national level
• cultural and socioeconomic issues related to health and disabilities
Skill in:
• using Microsoft Office (Word, PowerPoint, Excel, Access and Outlook)
• conducting in-home family needs assessments and developing service plans
• providing presentations and trainings
• conflict resolution, mediation, and problem solving
• communicating in both English and Spanish
Ability to:
• interpret and apply program policies and procedures
• provide professional leadership
• maintain confidentiality
• plan work in an orderly manner to manage caseloads and meet deadlines
• provide training and technical assistance to professionals
• speak and write effectively and to address audiences in a professional manner
