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Park Ranger

4 months ago

Salt Lake City, United States Salt Lake City Full time

Position Title:

Park Ranger

Job Description:

Come join our exciting Park Ranger team and spend your workdays helping patrons enjoy their parks

Park Rangers patrol the City parks and park facilities; provide educational and recreational services through programs, tours, field trips and activities; and enforce compliance with City park rules and regulations and health and sanitary codes in City parks, urban natural areas and trails. Under supervision of the Park Ranger Supervisor, Park Rangers provide public safety, park security and resource protection by providing education to park visitors and enforcing park use rules and other measures to encourage the proper use and enjoyment of urban parks, natural areas, and trails. This program works closely with the Police Department assisting in enforcement of City ordinances in City Parks. Additional training will be provided, including, but not limited to: De-escalation techniques, radio dispatch protocols, animal safety awareness, emergency response, and equity and diversity professional development.

This position includes a robust benefits package.

TYPICAL DUTIES:

Patrols parks, trails and natural areas through a variety of motorized and non-motorized means (walk, bike, ATV, patrol truck) throughout the City in assigned locations. Provides the public with information and assistance regarding the use of City parks, trails and facilities. Assists facility users in resolving problems and complaints concerning facility/park quality, availability, and the actions of other users.

Interprets information about the park system and natural resources. Develops and leads community education and recreation programs which may involve hiking, canoeing, kayaking, fishing, outdoor skills, nature exploration, wildlife viewing, nature and art, history and culture, astronomy, geology and natural history, or other topics relevant to City parks, natural areas and trails. Presents programs at parks and local schools.

Supports visitor awareness of, and compliance with, park use rules and regulations. Performs visual observation to ensure proper use of facilities and assist in the prevention of vandalism, facility abuse, and other unacceptable behavior. Issues warnings and citations for civil violations of municipal park ordinances and may need to appear in court if required. Ensures permit compliance, manages conflicts between visitors, and addresses other issues as required.

Monitors parks facilities to ensure that both natural and man-made hazards are identified and corrected. Reports hazardous conditions which might interfere with safe usage of trail/park. Reports all accidents to proper authorities. Acts as a liaison to Police Department and other local law enforcement, fire EMS, to communicate and coordinate assistance, backup information; operate a two-way radio; notify Police and Fire Departments in the event of emergency or hazardous situations.

Works with human service organizations to assist people who are in need of support. Responds to, coordinates and assists with medical emergencies and helps coordinate response to emergencies.

Acts as a community advocate and communicates with diverse and multi-lingual community members. Represents Salt Lake City Public Lands Department at various public events.

Assists with daily park operation requirements, which may include general park maintenance, inspections, natural resource projects and signing. Protects parks and their natural resources through resource management practices.

Works in inclement weather conditions and stands/walks continuously for long periods of time.

Communicates effectively and persuasively with the public, management, and other City employees. Attends and represents the Park Ranger Program at various City and public meetings and events.

Attends regular training classes including mandatory training. Uses various computer programs to create logs and reports. Maintains accurate records and writes clear comprehensive reports; and perform other duties as assigned.

MINIMUM QUALIFICATIONS:

Two years post-high school study in one or more of the following fields: park/recreation management, criminal justice, emergency management, or closely related field; plus two years work experience in the same aforementioned fields. Experience and education may be substituted one for the other on a year to year basis.

Considerable human relations and communications skills.

Ability to work independently, make critical decisions, and use initiative and common sense.

Must have valid state driver’s license or Utah driving privilege card (or the ability to obtain one within 30 days of employment).

Ability to work effectively with the public, including conflict resolution skills, and demonstrate outstanding customer service.

Adequate physical mobility to climb stairs, work in confined spaces and negotiate hazardous sites.

Demonstrated ability to read and write legibly and maintain accurate records.

Ability to use and operate a personal computer with applicable software, including Microsoft Office products.

Knowledge of modern office procedures, methods and equipment including computer equipment, applicable software programs, mobile devices, and applications.

Successful completion of a Post Offer Employment Test (POET).

DESIRED QUALIFICATIONS:

Ability to handle pressure and fatigue due to daily exposure to considerable stressful situations and the ability to de-escalate potentially intense situations when interacting with the public.

Experience in working effectively with the public and various government organizations.

Ability to speak and write in Spanish.

Comfortable traveling on mountain bike and e-bike.

WORKING CONDITIONS:

Moderately heavy physical activity. Required to push, pull or lift medium heavy weights. Difficult working positions. Must stand, walk or sit uncomfortably for extended periods. 

Considerable exposure to stressful situations due to regular human behavior. Exposure to disagreeable elements such as, extreme heat, cold, rain, ice, snow, environmental hazards and adverse living conditions.

Required to work irregular hours in addition to regularly scheduled shift on an as needed basis including nights, evenings and holidays.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. 

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

POSITION TYPE

Full-Time

POSITION SALARY RANGE

$21.64 - $28.48/hr

DEPARTMENT

Public Lands

Full Time/Part Time:

Full time

Scheduled Hours:

40