Security Officer III

2 weeks ago

Kerrville, United States Texas Department of Aging & Disability Services Full time
Job Description:
Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of each other, teamwork, and inclusivity? HSCS is dedicated to building a diverse community atmosphere where employees feel valued, supported, and accepted while providing specialized care for Texans in need. If providing hope and healing through compassionate, innovative, and individualized care interest you, we welcome your application for the position below.

The Security Officer performs complex (journey-level) security work and is responsible for maintaining a secure and protective environment at the state hospital by observing, taking action, and reporting incidents or security violations involving the patients and initiating emergency response as appropriate. Primary work involves monitoring alarms and surveillance cameras, patrolling the buildings and grounds, checking badges or proper identification at the campus gate, and handling after-hours emergency calls that would enhance the safety of state hospital patients, employees, and visitors. The Security Officer disseminates and coordinates emergency responses and information, and notifies facility management and law enforcement if appropriate, in the event of emergency and/or security violation situations. The Security Officer is responsible for identifying unfamiliar persons on campus and within the units as captured on surveillance cameras and during routine patrols. Ensures appropriate lighting for the safety of patients, staff, and visitors. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. Completion of work requires the use of established methods and/or techniques and decisions are varied but based on well-defined guidelines.

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Shift statement (use as needed): This position may be eligible to earn additional pay for work performed on evenings, nights and/or weekends.

MSP statement (use as needed): This position may also be eligible to earn additional pay for work performed on maximum security locations.
Essential Job Functions:
Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Monitors surveillance cameras in state hospital buildings for unauthorized persons, fires, and unusual occurrences and incidents and reports emergencies immediately upon discovery. Conducts routine patrol of buildings and grounds.
Handles the dissemination and coordination of emergency responses and information, and notification to hospital management and law enforcement personnel, if appropriate, in the event of emergency and/or security violation situations.

Assists in the apprehension of suspects, where reasonably possible, in cases of unauthorized entry into buildings and work areas, malicious mischief, or other violations.

Prepares timely and accurate incident reports and other investigative reports relative to emergencies and/or security violations.

Evaluates and makes recommendations for changes to security regulations.

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Knowledge Skills Abilities:
Knowledge of building or premise security and use of surveillance equipment.
Knowledge of the rules and regulations pertaining to building admissions and exits, and of alarm devices.

Skills in oral and written communication, including writing incident and other investigative reports.

Ability to communicate with potentially aggressive patients, visitors, and employees.
Ability to patrol grounds, detect danger, and take appropriate action.
Ability to prepare concise reports.
Ability to remain calm, reasonable and react quickly in an emergency situation.

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