Program Coordinator

6 months ago

Richmond, United States Commonwealth of Virginia Full time

Job Duties

Exciting Opportunity for Recent Alumni Join Our Associates Program and Launch Your IT Career

Are you eager to kickstart your career in the dynamic world of Information Technology? Look no further Our Associate Program is designed to provide hands-on experience, mentorship, and growth opportunities for talented individuals like you.

At the Virginia Information Technologies Agency (VITA), we believe in developing talent and helping to create the leaders of tomorrow. Our full-time Associate Program is designed to provide entry level professionals project and operational based experiences in various VITA business and IT roles. As a VITA Associate, you will receive a blended learning curriculum and one-on-one mentoring in a dynamic work environment. Telework opportunities will be available, but most of the program will require onsite work.

We are seeking a Entry Level Program Coordinator - Customer Engagement . This position is key to the success of the Customer Experience division. This position will facilitate all customer engagement meetings and forums including, but not limited to, the CIO Advisory Council (CAC), Agency IT Resource (AITR), Relationship Management Committee (RMC), RMC Workgroups, and Customer Experience Officer’s (CXO) Corner.

Join us and be a part of a team that values your talent, fosters your growth, and celebrates your success

Minimum Qualifications

Recent Alumni.

Experience in meeting coordination or a related role.

Familiarity with IT terminology.

Experience with Microsoft 365 platform, including MS Teams, Outlook, Excel, PowerPoint and SharePoint.

Strong organizational skills and attention to detail.

Excellent communication skills, both written and verbal. Comfort level in external and internal communications among all organizational levels, including senior leadership.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Ability to maintain a flexible schedule.

Additional Considerations

Previous experience in a governmental setting.

Previous experience in an IT environment. ITIL foundations certification a plus.

Previous experience in a customer experience setting or voice of the customer program.

Demonstrated prior project coordination or project management experience.

Technical proficiency in presentation software and collaboration programs such as Teams and SharePoint.

Understanding of accessibility standards.

Prior experience managing multiple inboxes.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

This position is eligible for one (1) day telework subject to supervisor’s approval.

Applicants must consent to a fingerprint background check.

State applications and/or resumes will only be accepted as submitted online by 11:55 p.m. on the closing date through the state applicant tracking system. We will not accept applications, resumes, cover letters, etc. in any other format. Please refer to “Your Application” in your PageUp account to check the status of your application for this position. The decision to interview an applicant is based on the information provided in the application and/or resume.

Reasonable accommodations are available to persons with disabilities during the application and/or interview processes per the Americans with Disabilities Act.

VITA is a “Virginia Values Veterans” (V3) official certified state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we encourage you to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply.

Contact Information

Name: VITA Human Resources

Email: ov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter.

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