Collections Representative

3 days ago


Portland, United States Waste Connections Full time

Arrow Sanitary Service, a Waste Connections Company, is hiring an A/R Collections Representative to join the team in Portland, Oregon.

Schedule:Monday-Friday

Shift: 8:00 AM-5:00 PM

Wage: DOE

As the A/R Collections Representative you are responsible for reaching out to our delinquent accounts via phone calls and emails, taking customer payments over the phone, setting up payment arrangements, and working to resolve problems that arise concerning service or billing.

WHY YOU NEED TO JOIN US:

  • CULTURE: It‘s a Great place to work We work in an environment where empowered, self-directed All-stars know what they do is important.
  • INTEGRITY: Our definition is ‘saying what you will do and then doing it‘ We keep our promises to our customers and our employees.

DUTIES AND RESPONSIBILITIES:

  • Post all incoming customer payments into our proprietary operating system.
  • Process returned customer payments.
  • Monitor and track all past due balances.
  • Communicate in writing and by phone with customers that have large past due balances to negotiate payment.
  • Process monthly refunds to customers with credit balances.
  • Manage end of month banking reconciliations.
  • Other duties as assigned.

MINIMUM JOB REQUIREMENTS:

  • Steady work history, good attendance, & strong work ethic required.
  • Must have excellent time management skills.
  • Must be able to work well in a team, but also independently.
  • Must be good at problem solving and negotiating agreements.
  • Superior organization and administrative skills required.
  • Excellent customer service skills necessary.
  • Exceptional communication skills (written and verbal) required.
  • Good math skills required.
  • Experience with Excel preferred.

To be considered for any of our current openings you must complete an application atwww.wasteconnections.com.

Application information and additional instructions can be found once you select your position of interest.

We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to ‘Connect with Your Future‘.

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.



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