Customer Service Specialist

1 week ago


Madison, United States The Sherwin-Williams Company Full time
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store‘s sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company‘s customers, staff, employees, vendors, contractors, and the general public.
The individual selected for this role will be expected to work at Store #5447, located at: 1970 Eatonton Rd Madison, GA 30659.
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

  • Have a valid, unrestricted Driver‘s License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish


  • Madison, Wisconsin, United States Planet Fitness Inc. Full time

    We're seeking a skilled Customer Service Specialist to join our team at Planet Fitness Inc.">About UsPlanet Fitness is dedicated to providing a Judgement Free Zone for our members to reach their fitness goals. Our goal is to deliver exceptional customer service and create a welcoming atmosphere for all.Job DescriptionThis role involves interacting with...


  • Madison, United States Ace Handyman Services Full time

    Benefits: 401(k) matching Company parties Opportunity for advancement Paid time off Administrative professionals are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair...


  • Madison, United States Creative Financial Staffing Full time

    Customer Service and Collections Specialist Location: Madison, WI About the Company Join our well-established, people-first company in Madison, WI. We offer a dynamic work environment focused on both customer satisfaction and employee well-being. With a strong culture of collaboration, we provide regular team-building events and social activities, as well as...


  • Madison, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • Madison, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • Madison, United States Creative Financial Staffing Full time

    Customer Service and Collections Specialist If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. Location: Madison, WI About the Company Join our well-established, people-first company in Madison, WI. We offer a dynamic work environment focused on both customer satisfaction and...


  • Madison, Wisconsin, United States The Hertz Corporation Full time

    About the RoleThe Hertz Corporation is seeking a Customer Service Experience Specialist to provide exceptional customer service and drive customer satisfaction. In this role, you will be responsible for first contact resolution, handling customer issues, and improving the overall customer experience.ResponsibilitiesProvide above-and-beyond customer service...


  • madison, United States Creative Financial Staffing Full time

    Customer Service and Collections Specialist Location: Madison, WI About the CompanyJoin our well-established, people-first company in Madison, WI. We offer a dynamic work environment focused on both customer satisfaction and employee well-being. With a strong culture of collaboration, we provide regular team-building events and social activities, as well as...


  • Madison, United States Creative Financial Staffing Full time

    Customer Service and Collections SpecialistIf you are considering sending an application, make sure to hit the apply button below after reading through the entire description.Location: Madison, WIAbout the CompanyJoin our well-established, people-first company in Madison, WI. We offer a dynamic work environment focused on both customer satisfaction and...


  • Madison, Alabama, United States Penske Truck Leasing Full time

    About the Role: We are seeking a highly motivated Customer Service Representative and Maintenance Specialist to join our team at Penske Truck Leasing. As a key member of our operations, you will be responsible for ensuring that our customers receive exceptional service and that their vehicles are properly maintained and prepared for use.Job Description: The...


  • Madison, United States Wolters Kluwer N.V. Full time

    Hybrid role out of one of the listed office locations. The Customer Success Specialist Project Manager is responsible for the end-to-end management of client license portfolios, to include the successful implementation and release of CT Corporation Specialist, Project Management, Customer Service, Business Partner, Skills, Microsoft, Technology, Business...


  • Madison, United States Brunsell Lumber Full time

    Retail Customer Service - Building Products Since 1938, Brunsell Lumber & Millwork has been the Madison area's leading name in building material supply and the first choice of professional builders and remodelers demanding quality, craftsmanship and the highest level of customer service. We are committed to hiring and developing talented sales...


  • Madison, United States The Hertz Corporation Full time

    The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer...


  • Madison, Alabama, United States Duluth Trading Company Full time

    At Duluth Trading Company, we're seeking a Customer Service Specialist to join our team. In this role, you'll be the face of our company, providing exceptional customer service and ensuring that every interaction is a positive one.Job OverviewThis is a seasonal Retail Associate position, with opportunities for advancement. As a key member of our sales floor...


  • Madison, Wisconsin, United States Compass Innovate Full time

    Job DescriptionWe are seeking a highly skilled Retail Sales Associate - Customer Service Specialist to join our team at Compass Innovate. This is an exciting opportunity for individuals who thrive in fast-paced retail environments and have a passion for delivering exceptional customer service.About the Role:This position involves providing top-notch customer...


  • Madison, Wisconsin, United States Hertz Full time

    Job DescriptionThe Customer Experience Specialist provides exceptional customer service that exceeds expectations, fostering a culture of empowerment to deliver outstanding customer experiences. This role is responsible for first contact resolution and the customer interaction experience within the location.Key Responsibilities:Immediately handle and resolve...


  • Madison, United States Aston Carter Full time

    Customer Service Order Entry Specialist Duties: Utilize our internal knowledge management system to find answers to questions. Respond to customer or partner emails in a concise, professional style. Perform final review of claims that fail automated processing edits to ensure service companies are paid in a timely manner. Enter or monitor parts orders....


  • Madison, United States Hertz Part time $19

    The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer...


  • Madison, United States Hertz Full time $18

    Description for Internal CandidatesThe  Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location....


  • Madison, United States Hertz Full time

    Job Description The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and...