Customer Advocate

4 weeks ago


Portland, United States Safelite Full time

The Customer Advocate is one of Safelite’s first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.


What You’ll Get

  • Competitive weekly base pay starting at $21/hour.
  • A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and all the tools and resources you'll need to be successful.
  • View all our health, wealth and life offerings at .


What You’ll Do

  • Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
  • Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
  • Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
  • Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
  • Review orders from the national contact center and manage dealer part orders and special accounts.
  • All other duties as assigned.


What You’ll Need

  • High School Diploma/GED/Equivalent required.
  • Experience: 1-3 years telephone operations or business administration experience required.
  • Ability to provide world class customer service in a changing, fast-paced operation.
  • Present a professional appearance and wear personal protective equipment.
  • Ability to travel up to 10%.


  • Customer Advocate

    2 months ago


    Portland, United States Safelite Full time

    The Customer Advocate is one of Safelite’s first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.What You’ll...

  • Customer Advocate

    4 weeks ago


    portland, United States Safelite Full time

    The Customer Advocate is one of Safelite’s first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.What You’ll...

  • Customer Advocate

    2 months ago


    portland, United States Safelite Full time

    The Customer Advocate is one of Safelite’s first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.What You’ll...


  • Portland, Maine, United States Uspih Enterprises Full time

    As a Customer Service Advocate at Uspih Enterprises, you will be at the forefront of delivering exceptional support to our customers navigating the world of renewable energy.Responsibilities:Provide top-notch support for our customers\u2019 renewable energy products and services.Diagnose and resolve customer inquiries and technical issues through various...

  • Guest Advocate

    4 weeks ago


    Portland, Texas, United States Target Full time

    Be a Part of Something BigWe're looking for a Guest Advocate to join our team at Target. As a Guest Advocate, you'll play a key role in creating a welcoming experience for every guest, every time.Your Key Responsibilities:Create a warm and inviting atmosphere for guestsEngage with guests in a friendly and genuine wayAssist guests with self-checkout and...

  • Delivery Advocate

    4 weeks ago


    Portland, Oregon, United States ImageFIRST Healthcare Laundry Specialists Full time

    Job Title: Delivery AdvocateImageFIRST Healthcare Laundry Specialists is seeking a highly motivated and customer-focused Delivery Advocate to join our team. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, identifying opportunities to grow our business, and providing exceptional...

  • Caregiver Advocate

    4 weeks ago


    Portland, Oregon, United States Empowered Services Full time

    Job SummaryEmpowered Services is seeking a compassionate and patient Support Professional to join our team in Clackamas County. As a key member of our team, you will be responsible for building life skills and creating opportunities with our unique group of Intellectual and Developmental Disabilities (I/DD) customers and families.We are a One on One...


  • portland, United States Cambia Health Solutions, Inc Full time

    Care Advocate III -Work Remote within WA, OR, ID, UTBuild a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For:Every day, Cambia's dedicated team of Care Advocates are living our mission to make health care easier and lives better. As a member of the clinical team, Care...

  • Care Advocate III OR

    17 hours ago


    portland, United States Cambia Health Solutions, Inc Full time

    Care Advocate III -Work Remote within WA, OR, ID, UTBuild a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For:Every day, Cambia's dedicated team of Care Advocates are living our mission to make health care easier and lives better. As a member of the clinical team, Care...

  • Care Advocate III OR

    2 minutes ago


    Portland, United States Cambia Health Solutions, Inc Full time

    Apply fast, check the full description by scrolling below to find out the full requirements for this role.Care Advocate III -Work Remote within WA, OR, ID, UTBuild a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For:Every day, Cambia's dedicated team of Care Advocates are...


  • Portland, Oregon, United States Summit Medical Staffing Full time

    We're seeking a skilled Senior Patient Advocate to join our team for a 13-week assignment in Portland, OR. This position offers the chance to work with a top-notch healthcare organization as a Travel Senior Patient Advocate, allowing you to expand your professional network and gain valuable experience. As a Senior Patient Advocate, you will be responsible...

  • Developer Advocate

    4 weeks ago


    Portland, Oregon, United States Lytics Full time

    Job SummaryWe are seeking a highly skilled Developer Evangelist to join our team at Lytics. As a key member of our developer outreach team, you will be responsible for inspiring and empowering the developer community, partners, and customers around our platform and tools.This role involves creating technical content, delivering presentations, and engaging...


  • Portland, Oregon, United States Community Action Organization Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Community Resource Advocate II to join our team at Community Action Organization. This role is responsible for providing equitable allocation of utility assistance resources to low-income households in Washington County.Key ResponsibilitiesConduct phone-based or face-to-face interviews with...


  • Portland, United States Community Action Organization Full time

    Job DescriptionJob Summary: We are seeking a highly motivated and detail-oriented Community Resource Advocate II to join our team at Community Action Organization. As a key member of our Housing Stability department, you will play a critical role in ensuring that low-income households in Washington County have access to the resources they need to maintain...


  • Portland, Texas, United States Target Full time

    Key Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest by authentically greeting them every time. You will make a connection with guests by engaging in friendly and genuine conversation throughout each transaction. Additionally, you will welcome guests into self-checkout and provide assistance as needed....


  • Portland, Oregon, United States Target Full time

    Be a Part of Something Big at TargetWe're looking for a Guest Advocate to join our team at Target. As a Guest Advocate, you'll play a key role in creating a welcoming experience for every guest, every time.Your Key Responsibilities:Engage with guests in a friendly and genuine way, making them feel valued and appreciated.Welcome guests into self-checkout and...

  • Guest Advocate

    2 months ago


    Portland, United States Target Full time

    Target - 1555 N Tomahawk Island Dr [Retail Cashier / Customer Service / Team Member] As a Guest Advocate at Target, you'll: Create a welcoming experience by authentically greeting, every guest every time; Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; Welcome guests into self-checkout and provide...


  • Portland, United States Cascade Forest Conservancy Part time

    Company DescriptionTHE CASCADE FOREST CONSERVANCY PROTECTS AND SUSTAINS FORESTS, STREAMS, WILDLIFE, AND COMMUNITIES IN THE HEART OF THE CASCADES THROUGH CONSERVATION, EDUCATION, AND ADVOCACY.Job DescriptionThe Mt. St. Helens area is facing increased threats from logging, mining and climate change. We need to make the public aware of these threats and get...


  • Portland, Oregon, United States Safelite Full time

    About the RoleThe Customer Advocate is a vital part of Safelite's customer-facing team, responsible for delivering exceptional service and support to our customers. As a key point of contact, you will be the first impression for many of our customers, and your professionalism and expertise will set the tone for their experience with our company.Key...


  • Portland, Oregon, United States Safelite Full time

    Deliver Exceptional Customer ExperiencesThe Customer Advocate is a critical role at Safelite, serving as the first point of contact for our customers. This position requires a high level of organization, energy, and a passion for delivering memorable experiences.Key Responsibilities:Welcome in-shop customers and resolve concerns efficientlyManage incoming...