Technical Support Manager

1 week ago

Evanston, United States Compass Group Full time

Location: Evanston, IL

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

Do you enjoy providing hands-on support to IT systems? We are currently seeking an IT Technical Support Manager for our dining operations at Northwestern University in Evanston, IL. The primary responsibility of the role is providing planning, administration and support for the servers, systems and devices used in the food service operations across a multi-unit university foodservice account.

Key Responsibilities

  • Responsible, monitor, and maintain total POS Administration, and managing of the POS system
  • POS Software set-up Operation and Troubleshooting
  • Hardware Ordering, Inventory, and Audit
  • IT Architecture - Northwestern and Compass Group including audit mapping between Northwestern and Chartwells
  • BOOST Set-Up Operation & Troubleshooting
  • Office Technology Operations
  • Ad hoc reporting and special projects

Preferred Requirements

  • Bachelor‘s degree in Computer Science, MIS or related fields preferred but not required
  • 2+ years of progressive IT experience
  • Ability to effectively prioritize and execute concurrent tasks independently
  • Strong Analytical Thinking and Problem-Solving Capabilities.

Apply to Chartwells Higher Education today

Chartwells Higher Education is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles‘ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Edare offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information

Req ID:1374938

Chartwells Higher Education

CINDY SCHOENFELD

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