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Registered Nurse- Associate Service Chief/Head Nurse Quality Management

4 months ago


Ann Arbor, United States Veterans Health Administration Full time

Summary

The LTC Charles S. Kettles VA Medical Center is seeking a Full-Time Registered Nurse assigned to the Office of the Chief, Quality Management Service. The Head RN is responsible for promoting and coordinating the quality management program by demonstrating leadership, experience, and creative approaches as it relates to meeting current accreditation standards, performance measures and performance improvement activities to ensure high quality patient care.

Duties

This Registered Nurse position is located in the Office of the Chief, Quality Management Service, VA Ann Arbor Healthcare System (VAAAHS), Ann Arbor, MI. The Associate Service Chief (Head Nurse) RN, Quality Management (QM) reports directly to the Chief, QM. He/she is responsible for promoting and coordinating the quality management program by demonstrating leadership, experience, and creative approaches as it relates to meeting current accreditation standards, performance measures and performance improvement activities to ensure high quality patient care. Duties of this position include but are not limited to: Coordinates necessary activities with individuals/services to obtain the information necessary to prepare for accrediting bodies and review groups include but are not limited to: The Joint Commission, Office of the Inspector General (OIG), Combined Assessment Program (CAP), Commission on Accreditation of Rehabilitation Facilities (CARF), and VISN 10 and VA Central Office/Program Office Inspection Teams. The RN performs duties directly with the Chief of QM contributing to the administrative management of the facility health care delivery system and the QM service. This position requires the ability to communicate with a variety of audiences from frontline staff to Senior/VISN leaders as well as managing, directing, overseeing and administering numerous complex technical and analytical functions related to Quality, Safety, Value, Accreditation, and Utilization Management Standards across the VAAAHS. Executes position responsibilities that demonstrates leadership, experience, and creative approaches to management of complex client care, and management of quality standards across the entire healthcare system. Demonstrates performance and leadership that is broad enough to improve the care for a group of patients. Documents outcomes at the program or service level. Program or service level outcomes must be broad and complex and can be demonstrated at any organizational level within a facility, VISN, or VACO Program. Ensures that personnel provide consistently high levels of productivity, with direct oversight for Quality and VASQIP Coordinators, and represents the Chief at various meetings within the VAAAHS and at the VISN level. . Establishes guidelines for performance expectations of staff and evaluates employee performance. Assists in resolving informal complaints and grievances, develops work improvement plans, and recommends personnel actions. Responsible for time and attendance of QM staff. Provides oversight and leadership for facility activities in the coordination and development of data collection and analysis techniques, primarily in the areas of specific Performance Measures, ORYX, and Performance Improvement indicators. Conducts and provides direct oversight for various patient care studies based on areas assigned, including review of patient incident reports, medical record reviews for evidence of required documentation as well as reviews for the quality and safety of care, treatment, and services provided. Directs and performs all administrative functions that include administration, human resources management, manpower utilization, budget and finance, and related administrative matters in support of a diverse and complex service line. Develops, initiates, and implements administrative policies and procedures for facility-wide areas of responsibility. Supports patient centered care activities to meet the needs of the customer in keeping with the VA mission to provide exceptional health care that improves Veteran health and well-being. VA offers a comprehensive total rewards package:

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday-Friday, 8:00 am- 4:30pm
Compressed/Flexible: Not Available
Telework: Not Available
Virtual: This is not a virtual position.
Financial Disclosure Report: Not required