Staff Training Manager IV

1 week ago

Rusk, United States Texas Department of Aging & Disability Services Full time
Job Description:
Manager IV (Staff Training Manager)

THIS POSITION MAY BE HOUSED ANYWHERE IN TEXAS.

Performs highly advanced (senior-level) managerial work overseeing daily operations and activities of the Staff Training program in Long-term Care Regulation (LTCR). Oversees goals, planning, and implementation of staff training functions for all programs under the LTCR umbrella. Provides strategic direction, vision, accountability and leadership to unit staff. Provides consultation/coordination to leadership staff in LTCR and other parts of HHSC regarding field staff training. Reviews and evaluates applicable training materials, as well as proposes new content development and strategic planning for the assigned areas. Performs all tasks associated with the direct supervision of staff including hiring, work assignments, performance evaluations, performance monitoring/feedback, tracking time and leave, staff development planning and implementation, consistency initiatives, and other personnel activities. Ensures effective communication with internal and external stakeholders, including facility liaisons and providers. Works under minimal supervision with extensive latitude for the use of initiative and independent judgment.
Essential Job Functions:
Oversees the training function for assigned program areas, including providing direction and leadership in the development, implementation and monitoring of training goals for each of the trainers in the unit. Collaborates with regional and state office leadership, and others to assess training needs, respond to requests, develop goals and objectives and devise solutions to training problems and needs. Collaborates with provider groups for training opportunities. Leads strategic planning and goal setting for assigned programs and functions. 20%

Provides leadership and oversight of training delivery to ensure a learner-centered environment in the classroom is created and maintained by trainers through a structured program of orientation, mentorship, observation, and feedback. Ensures quality and consistency of instruction through developing individualized mentoring and staff development plans, developing and providing staff development and training, and providing individual coaching. Ensures accountability of training staff through observations and feedback. 20%

Provides direction and oversight in the development and implementation of training goals and objectives, policies, protocols and training initiatives for Regulatory Services training. Leads strategic planning process for establishing program goals and objectives related to training. Establishes unit goals and objectives and communicates those with staff, establishing clear expectations. Works collaboratively with internal stakeholders to establish plans, goals, and vision. 20%

Supervises staff workloads and schedules, ensuring staff schedules reflect department expectations, in coordination and consultation with regional directors and regional management. Ensures assignments are distributed appropriately and accountably and that identified needs are met. Oversees staff scheduling and planning including monitoring individual and team schedules and overseeing inventory of materials and request lists. 20%

Professionally and effectively represents the Curriculum and Training team in committees, meetings, and conferences, and supports the LTCR program by responding promptly to information requests and preparing written reports. Represents LTCR at meetings and attends and presents at conferences, events, and meetings.10%

Performs other duties as assigned. 10%
Knowledge Skills Abilities:
Experience working with LTCR programs either in LTC Regulatory Services or with a regulated LTCR provider.
Experience managing professional staff preferred.
Skill in project management and oversight.
Skill in providing feedback to others regarding performance and expectations.
Skill in managing multiple programs or business functions.
Knowledge and understanding of LTCR programs and processes.
Ability to handle multiple assignments and work under extensive latitude for independent decision making.
Ability to respond quickly and with discernment to fluid situations.
Skill in communicating tactfully with leadership and staff in high profile situations.
Skill in communicating with internal and external stakeholders.
Experience in training adults preferred.

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