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Release of Information Specialist

4 months ago


Phoenix, United States Arizona Official Website of State of Arizona Full time

Job Summary:

This position is primarily responsible for the release of information (ROI) for the Health Records Department, which covers both the
Civil and Forensic hospitals. The ROI requests require frequent communication with guardians, external healthcare providers,
attorneys, and other involved parties. Additionally, this position is responsible for monitoring the accuracy and completeness of
documents scanned by the other Medical Record Specialists. This monitoring requires the completion of audits in
accordance with the Health Records Department protocol established to meet the ASH Imaging Plan filed with the Arizona Department
of Library, Archives and Public Records. The Medical Records Specialist is also responsible for compiling and reporting the results of
health record chart audits to the Health Records Committee.

Job Duties:

-Release of information (ROI) functions in response to requests from guardians, external healthcare providers,
attorneys, and other involved parties.
-Monitoring the accuracy and completeness of documents scanned by the other Medical Record Specialists through the completion of audits, per the Health Records Department protocol.
-Compiling and reporting the results of health record chart audits to the Health Records Committee.
-Other duties as assigned as related to the position (typically 5% - 10%)

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
-Composition of the health record
-Policies and procedures related to patient confidentiality and HIPAA regulations
-Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.
Skill in:
- Reporting audit results
-Communicating with external entities, including patient guardians, attorneys, and other service providers
Ability to:
-Address customers in a helpful and courteous manner

-Handle multiple requests, ability to multi- task
-Recognize situations that require supervisory assistance and report them promptly
-Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Selective Preference(s):

High School Diploma or Certificate of High School Equivalence, or similar credential is required and at least two years of administrative
support experience. Preference will be given to candidates with administrative support experience in a hospital or correctional setting.

Pre-Employment Requirements:

Must be able to provide verification of a High School Diploma or Certificate of High School Equivalence, or similar credential.

A State hospital employee must possess a valid level one fingerprint clearance card issued pursuant to A.RS. or must
apply for a level one clearance fingerprint clearance card within seven working days after beginning employment.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: 

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

Learn more about the Paid Parental Leave pilot program . For a complete list of benefits provided by The State of Arizona, please visit our

Retirement:

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.