Director Settlement Administration

1 month ago

Princeton, United States The O'Connor Group Full time

SUMMARY:


The Director of Operations Settlement Administration is responsible for leadership of Verus Settlement Administration business unit. The Director ensures the coordination of all activities and processes necessary to achieve the Company s settlement administration goals. Key areas of responsibility include profit & loss (P&L) responsibility strategy development service delivery team direction and leadership client management and continual improvement of operational processes.


This is a central role in developing and executing the company s longterm vision and strategic plan. Through providing leadership management and vision the Director of Operations Settlement Administration ensures the company has the proper operations procedures metrics and people in place to scale effectively to meet customer demands.


This role collaborates with all departments to successfully incorporate technology processes and a continuous improvement mindset to achieve the revenue and profitability goals of the Settlement Administration (SA) business.

PRIMARY RESPONSIBILITIES

1. Develop the longterm vision and strategic plan for the Settlement Administration business unit in line with the company s longterm vision and strategy.

2. Achieve the Settlement Administration revenue gross margin EBITDA and net profit targets.

3. Ensure internal optimization of business processes technology solutions data and customer experience to deliver competitive capabilities to Verus settlement administration clients.

4. Establish and enforce quantitative and qualitative metrics and standards by which the business efficiency and effectiveness can be evaluated; identify opportunities for improvement.

5. Develop and deliver a highquality competitive and costeffective range of services for settlement administration clients.

6. Maintain reliable core operations and processes for the settlement administration business.

7. Lead train and mentor the Settlement Administration team into a highperforming operating unit.

8. Manage contract lifecycle from negotiation to with clients vendors and strategic partners and analyze contracts to maximize operational and financial performance in collaboration with key stakeholders.

9. Collaborate with Verus Leadership Team in the development of key business strategies.

10. Utilize suitable technologies to streamline all settlement administration operations and help optimize their strategic benefits to the Company.

SUPERVISORY RESPONSIBILITIES

Lead the hiring and training of departmental managers and supervisors.

Organize and oversee the work and schedules of departmental managers and supervisors. Conduct regular coaching

meetings (at least monthly) and performance evaluations that are timely and constructive according to the company policy.

Communicate and explain new directives policies or procedures to managers; for major changes meets with entire

Settlement Administration staff to explain changes answer questions and maintain morale.

Lead and mentor both direct and indirect reports with the goal of turning them into a highperforming operating unit.


WORKING CONDITIONS


Working conditions are normal for an office environment. This position regularly requires longer hours and frequent weekend work. This is an in office position.



Requirements


KNOWLEDGE AND SKILL REQUIREMENTS

  • Master s degree in business (MBA) or related field preferred or combination of bachelor s degree with related experience.
  • At least ten years of strong operational and leadership experience leading business segments and people with full P&L responsibility.
  • Strong understanding of financial reporting tools and systems (P&L Balance Sheet Cashflow report)
  • Solid knowledge of IT systems infrastructure and data analysis.
  • Strong understanding of budgeting and business operations.
  • Experience working in the claims processing arena preferred.
  • Demonstrated proficiency in the following:
  1. Excellent Communication
  2. Strong Accountability
  3. Creative Decision Making
  4. Leadership
  5. People Management
  6. Strategic Thinking
  7. Design Planning and Implementing Business Processes and Systems
  8. Financial Management
  9. Results Driven
  10. Business Acumen
  11. Information Technology




BenefitsGrowth Opportunity Comprehensive Benefits and Great Corporate Culture.
KNOWLEDGE AND SKILL REQUIREMENTS Master s degree in business (MBA) or related field preferred, or combination of bachelor s degree with related experience. At least ten years of strong operational and leadership experience, leading business segments and people with full P&L responsibility. Strong understanding of financial reporting tools and systems (P&L, Balance Sheet, Cashflow report) Solid knowledge of IT systems, infrastructure and data analysis. Strong understanding of budgeting, and business operations. Experience working in the claims processing arena preferred. Demonstrated proficiency in the following: Excellent Communication Strong Accountability Creative Decision Making Leadership People Management Strategic Thinking Design, Planning, and Implementing Business Processes and Systems Financial Management Results Driven Business Acumen Information Technology

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