Facilities Coordinator

1 month ago


Universal City, United States Tricon Solutions Full time

Location: Universal City CA

Type: 4 months contract on W2

Schedule:

  • Wednesday Friday: 107
  • Saturday Sunday: 8am 5pm

Qualifications:

  • True Job Title: Service Center Coordinator
  • High school diploma or equivalent
  • Minimum 2 years clerical and/or business administration experience
  • Minimum 3 years facilities maintenance help desk experience
  • Excellent communication skills is a priority as the position requires frequent liaison with others both within and outside of the Department.
  • Experience and knowledge of enterprise business systems and integrated workplace management systems.
  • Proficient in Microsoft Office (Outlook Word & Excel)

Responsibilities:

  • Operate the Facilities Ops & Eng service center responding to customer requests from phone IWMS and email requests.
  • Triage work requests and assign crew(s) to work orders
  • Use the IWMS for Work Order creation assignment status and reporting information.
  • Administer daily functions of the IWMS such as adding labor teams to crews updating zone teams with resources available for work.
  • Work closely with the Work Control Supervisor and MRO Manager to provide best in class Maintenance Management and Customer Services to NBCU customers and within the department.
  • Properly code work orders with account information for various work types such as Preventive Maintenance Reactive Maintenance Billable Work Project Work etc.
  • Assists Customers with how to enter requests in the IWMS customer portal and mobile app Review Work Orders for Data Quality.
  • Ensure property information crew information materials and labor quantities and asset information accurately reflected on work orders during the work order life cycle.
  • Support Facilities Ops & Eng with work management reporting
  • Support the IWMS configuration for team members creating views specifics to trades and work teams
  • Work with Finance and Facilities Ops & Eng admin teams on cost transfer analysis as needed.

Facilities Operations,Work Orders,Microsoft Office



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