Training Manager

5 months ago

Austin, United States Texas Department of Aging & Disability Services Full time
Job Description:
The Training Manager (Manager II) within the DSHS Immunization program performs moderately complex managerial work overseeing the daily operations of the Unit’s training activities within the Public Information Education and Training Group. In tandem with the PIET Manager, the Training manager coordinates and reports training projects that meet required activities of the CDC’s annual Immunization Program Operations Manual. The manager’s work involves establishing a training strategy with long- and short-term goals and objectives for the program to bring cohesion to the Unit’s approach to informing and educating internal and external audiences. Duties include planning, assigning, and supervising the work of the training team as well as supporting actions associated with internal and external relations with stakeholders, partners and government agencies (ex: local, regional, state, federal). The manager will also participate in annual budget submissions, supporting the PIET Manager. The Training Manager works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.

This position is % in-office.
Essential Job Functions:
•Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

•(25%) Oversees the development of the training program for the Immunization program, including development of long-range goals and implementation plans. Coordinates the design, development, and evaluation of training components. Consults with subject-matter experts to ensure training program meets the needs of targeted audiences. Develops methods for assessing and evaluating effectiveness of training. Prepares budgets for training programs. Manage contracts for training services.
•(25%) Supervises assigned staff, including planning, assigning and overseeing the work of program staff, interviewing and selection; developing performance standards; providing performance counseling, mentoring and guidance and staff development opportunities. Makes recommendations for final hiring decisions, merit awards and employee disciplinary actions to the PIET Manager. Approves staff time and attendance. Manages staff development plans and activities.
•(20%) Works closely with the PIET Manager, Immunization Unit leadership team, and external contractors to oversee, develop and implement a comprehensive training strategic plan that incorporates existing initiatives and federal and/or state requirements. Maintains the training strategic plan and develops policies and procedures related to internal and external training and tools to ensure quality and consistency.
•(15%) Supports the creation and distribution of training materials for both internal and external audiences. Works closely with Community Engagement Manager and Public Information Team Lead to strategize.
•(10%) Provides assistance to the PIET Group Manager in the oversight of PIET functions outside of the Training team, including serving as an acting manager in the PIET Manager’s absence. This also includes representing the program on state and national workgroups and at local, state and national meetings.
•(5%) Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Knowledge Skills Abilities:
•Knowledge of local, state and national laws, rules, regulations and policies relevant to Immunization services/programs.
•Knowledge of the principles and practices of training.
•Knowledge of Moodle, Captivate, or another LMS software
•Knowledge of budget processes and program management processes.
•Knowledge of the principles and practices of public administration and management.

•Skill in oral and written communication.
•Skills to generate accurate reports and materials under short deadlines.
•Skill in project management.
•Skill in presentation development and delivery.
•Skill in planning, organizing, developing, implementing, and managing multiple projects.

•Ability to direct and organize program activities.
•Ability to evaluate the effectiveness of training programs and revise training based on evaluation
•Ability to assess training needs
•Ability to communicate effectively and persuasively both orally and in writing.
•Ability to establish program goals and objectives that support strategic plans.
•Ability to identify problems, evaluate alternatives and implement effective solutions.
•Ability to develop policy, procedure, rules, and standards.
•Ability to plan, assign and supervise the work of others.

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