Manager II

4 months ago


Waco, United States Texas Department of Aging & Disability Services Full time
Job Description:
Manager II

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you

Manager II – Starting Market Rate Salary $85,.70

Under the supervision of the Regional Director/Assistant Regional Director (RD/ARD), supervises regional team members/team coordinators such as Nurses, Social Workers, Generalist, Dieticians, and Pharmacists. The program manager oversees the regional team in conducting certification surveys, licensure inspections, and investigations in long-term care facilities to determine compliance with state and federal laws, regulations, and rules in nursing facility, assisted living facility, and day activity health services settings. The program manager participates as an active member of the Regional Management Team. The program manager ensures timeframes/data entry deadlines are met for all visits. Assists RD/ARD in performing administrative tasks as assigned.

To watch a brief video showing the vital work long-term care surveyors do every day, please click here:

The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuityas well as (k) and Programs? under the Employees Retirement System of Texas. Essential Job Functions:
Coordinates the activities and the department resources for a geriatric survey unit.

Schedule surveys, certifications, complaints, licensure inspections and follow-up visits to meet federal and state guidelines, protocol and timeframes.

Supervises unit staff which includes planning work schedules, monitoring output, and ensuring compliance with policies and procedures.

Tracks, monitors, plans, coordinates, or schedules activities on a complex level to ensure deadlines or requirements are met.

Evaluates program, procedures, or processes for effectiveness through review (for example, reviews statistics, reports, operations, findings, case readings, surveys, quality assurance activities, performance measures, best practices) and reports results or makes recommendations to resolve issues or improve performance.

Serves as liaison for assigned area on complex issues with agency staff or outside entities.

Plans, participates in, and monitors staff training.

Selects, manages, and develops staff through conferences, mentoring, training, and performance appraisal.

Testifies at hearings or in court proceedings to provide information regarding policy, procedures, history, findings, or activities. Knowledge Skills Abilities:
Knowledge of and ability to interpret local, state, and federal laws and regulations relevant to program area.
Knowledge of applicable agency program policy and monitoring systems.

Skill in managing and providing leadership to professional level staff.
Skills in problem solving and decision making.
Skills in building and maintaining effective, interpersonal work relationships.

Skill in using Microsoft Office software; Word, Excel, Access, Outlook.

Ability to express oneself clearly orally and in writing.
Ability to plan and direct program activities to support agency goals.
Ability to devise solutions to administrative problems.
Ability to establish goals, objectives, to organize workloads, and set priorities to meet deadlines.
Ability to develop and evaluate administrative policies and procedures.
Ability to communicate with others to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints.
Ability to effectively interact with others in political/stressful situations.
Ability to coach employees to develop their capabilities including providing encouragement and training to improve job performance

Ability to problem-solve, multi-task, and be organized.

Ability to track multiple activities with competing priorities
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