Technical Support

1 month ago


Dallas, United States GTN Technical Staffing Full time
HIGHLIGHTS Degree Requirements: Bachelor’s degree from an accredited university or college strongly preferred
Location: Combination of mostly remote and some in office (downtown Dallas)
Position Type: Contract. Potential for long term and/or conversion to full time depending on needs and your performance
Hourly Rate: $25ph
Start Date: October 21 2024
Shifts: Rotating (you must be open to rotating shifts). Exclusive Night Shift is available
Residency Status: US Citizens and US Permanent Residents only as sponsorship is not being offered at this time.

Technical Support / Help Desk / Software Support / Helpdesk
Firm up your career in technical support with a great new job with one of the top employers in Dallas This team enjoys extremely low turnover and a great work environment

Key Points
  • We are looking for a Technical Support / Help Desk / Software Support / Helpdesk professional
  • Support provided is roughly 90% by email 10% by phone
  • This is a team of top tier help desk software support technical support chat support professionals. This is where professionals go to work with other professionals

Why Join Our Team
  • Great company culture with energetic collaborative team
  • Professional environment where everyone lifts everyone else up
  • Work with highlyskilled team members in a modern and fun environment
  • Business casual workplace dress
  • Supportive management with high standards
  • Excellent healthcare dental and vision benefits available

Your Daily Activities Will Include
  • Providing support (about 90% by email 10% by phone) to users of custom software

You Must Have
  • A professional appearance and demeanor with excellent written and spoken English

What Your Background Should Look Like
  • A Bachelor’s degree from an accredited university or college strongly preferred
  • 1 years of technical phone chat or email support / software support

You Will Be a Perfect Fit If You Have
  • Are open to rotating shifts or the night shift
  • Flexible with scheduling and working OT if needed

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