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Assistant Director for Strategies, Staffing and Systems Management

5 months ago

San Jose, California, United States San Jose State University Full time

Assistant Director for Strategies, Staffing and Systems Management
Job no: 538207
Work type: Management (MPP)
Location: San José
Categories: MPP, At-Will, Full Time, Student Services, On-site (work in-person at business location)

Job Summary

Under the general direction of the Senior Director, University Housing Services the Assistant Director of Strategies, Staffing & Systems Management is responsible for the development and management of residential management and locking database. This work includes analyzing the needs of the department and structures resources to manage workflow processes including but not limited to electronic system modules, electronic access systems, hiring, and onboarding. The position leads recruitment efforts including chairing search committees, managing searches, and assisting other search committees. The position also lead professional development efforts, training, policy development and documentation of policies, processes and protocols.

Key Responsibilities

Manages StarRez database system modules, reports, dashboards and Web Portal including but not limited to room inspection forms, reports, student employment applications, and other system database modules
Manages S2 and Doormacaba locking database systems including but not limited to residential access upload, access permissions, access settings, etc.
Designs resources including but not limited to user guides, digital walkthroughs, etc. to assist database users with utilization of StarRez and S2 and Doormacaba locking database systems
Analyzes and evaluates efficiency of systems providing innovative solutions as fit
Facilitates staff trainings necessary for efficient and effective database user experience
Designs professional recruitment framework and resources for departmental recruitment processes
Facilitates professional staff recruitment processes including but not limited: chairing search committees, application processes, candidate interview experience, selection meetings, etc.
Guides the review, documentation and implementation of policies and procedures; coordinate submission of policies to the appropriate administrators for review and approval.
Ensures policies are documented in a timely manner, accessible format, consistent, and compliant with university requirements; maintains a schedule for the routine review and revision of existing policies
Leads coordination of department professional development and staff training
Develops liaison relationships with other Student Affairs and University departments to coordinate efforts where appropriate.
Develops and sustains cooperative working relationships in a diverse environment

Knowledge, Skills & Abilities

Excellent written and oral communication skills
Ability to develop tactical plans, and prioritize and organize projects to meet deadlines
Ability to perform complex tasks involving independent judgment, and ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations
Ability to identify, develop, and coordinate plans for use of resources and to define procedures for ongoing administration and maintenance
Experience in operations and systems analysis; ability to interpret and evaluate results to develop and/or recommend new or revised policies
Ability to understand, interpret, and apply policies and regulations in specific situations to analyze and solve organizational and operating challenges
Ability to maintain confidentiality and appropriately handle sensitive communications for students, staff, and external agencies
Analytical, evaluative, and objective critical thinking skills and the ability to effectively summarize and present information
Working knowledge of various software applications to include word processing, presentations, and spreadsheets and databases
Ability to communicate with constituents in a professional and respectful manner

Required Qualifications

Bachelor's Degree in Education, Business, Human Resources, Sociology or a related field
Three years full time professional experience
Project management experience
Database experience
Experience hiring and onboarding full time professional staff
Policy development experience
Experience working in an educational setting

Preferred Qualifications

Five years full time professional experience
Experience coordinating department projects from development to implementation
Experience working with housing database systems
Experience working with locking database systems
Experience coordinating search processes and chairing search committees
Experience working in a higher education setting
Experience facilitating staff training and development
Experience creating and developing policies

Compensation

Classification: Administrator I
Anticipated Hiring Range: $5,879/month - $6,694/month
CSU Salary Range: $3,938/month - $11,703/month

The final hiring salary will be commensurate with experience.

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary.