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SalesForce Solutions Architect

4 months ago

Memphis, Tennessee, United States First Horizon Bank Full time

Location: On site in Memphis, Tn. Maryville, Tn., Birmingham, AL., Lafayette, LA., New Orleans, LA., Charlotte, NC., Raleigh, NC.

Summary

The Salesforce Solutions Architect works as a hands-on Salesforce practitioner. You will find yourself delivering standards, patterns, and designs to teams supporting and developing our retail banking service channels, as well as diligently engaging with them Your scope of influence will include (but is not limited to) stability, observability, portability, SDLC management, and producing technical requirements and solution designs that align to business requirements. You will join the frontline in ensuring we can meet the bank's business needs while producing a modern, digital banking services channel.

Primary Responsibilities

  • Manages solution design from conception to delivery
  • Primarily responsible for producing architecture documentation for business applications as assigned and as projects and programs of work dictate
  • Maintains First Horizon's Solution Inventory as a member of the Enterprise Architecture COP (Center of Practice)
  • Partners with line of business, delivery teams, and SMEs to produce and refine technical requirements
  • Designs both the components and interactions of solution architectures that will deliver intended business outcomes
  • Collaborates with architects in other domains (Data, Security, Infra, Cloud, DevOps) to produce consensus and governance across solutions
  • Leads solution design workshops and emerging technology POC workshops
  • Validates 3rd Party/Vendor Solutions
  • Work collaboratively with the EPMO and other stakeholders to align IT strategy and planning with First Horizon's business goals and objectives
  • Builds and maintains technical trusted advisor relationships with influential technical decision makers within Technology
  • Works with development teams to ensure delivered solutions align with architectural standards, principles, and patterns
  • Works with Portfolio technology leaders to include technical debt initiatives to portfolio roadmap

Requirements

  • Bachelor's degree in Computer Science, Management Information Systems, or related field
  • (2+) years of SalesForce architecture experience
  • (4+) years of SalesForce app development experience
  • (7+) years of application development or software engineering experience
  • Experience with technical documentation like interaction diagrams, process diagrams, network topologies and other architectural content
  • Experience with Agile and Waterfall methods

Certifications/Licensures

  • Salesforce Certified Developer and/or Architect

Skills and Competencies

  • Ability to adapt to new technologies and learn quickly
  • Skill with design patterns and familiarity with brokering them into business requirements and, ultimately, enterprise-wide strategic initiatives
  • Skill with Business Process Notation and/or UML and using them to define and refine business processes
  • Hands-on-the-keyboard depth of knowledge in Apex and one or more popular programming language like C#, Java, Go, Javascript, etc.
  • Knowledge of application security design principles and techniques (OWASP, etc.)
  • Experience with Enterprise-level integration platforms like IBM, WSO2, etc.
  • Working knowledge of modern Operating Systems (Linux/Windows)
  • Working knowledge of Networking Principles
  • Working knowledge of modern DevOps tooling and CI/CD
  • Understanding of public cloud (AWS, Azure) services and platforms like API Gateways, Serverless, Virtual Private Cloud/Network Segments, Elastic Data Pools, NoSQL, Key Managers, Load Balancers, Blob Stores, Indexing Services, etc.
  • Kubernetes & Docker

About Us
First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights

  • Medical with wellness incentives, dental, and vision
  • HSA with company match
  • Maternity and parental leave
  • Tuition reimbursement
  • Mentor program
  • 401(k) with 6% match
  • More --

Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)