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IT Systems Analyst II

4 months ago

Sarasota, Florida, United States Boar's Head Brand Full time
Hiring Company:

Delicatessen Services Co., LLC

Overview:
A Boar's Head IT Systems Analyst is a key analytical resource that is a part of Enterprise Applications team They play a crucial role in ensuring that the technological systems and infrastructure within our organization are efficient, effective, and aligned with business objectives.

General responsibility areas for this position include:

• Business and IT Process analysis and assessment

• Requirements gathering, analysis and documentation

• System Design and Analysis

• Project Management Support

• Implementation Support (incl. Testing/QA)

• Troubleshooting Support & Continuous Improvement

Focus for this position will be centered on Data Management and Modeling to support the collection, processing and storage of data to support Business analytic requirements.

Specific responsibilities for this position include:

• Acting as Data Modeler/ Data Analyst/Data Steward for an Agile Data Engineering team utilizing data streaming technologies (Apache Kafka & Flink) to populate a central data warehouse (Clickhouse dB) supporting corporate reporting and analytic needs via Tableau

• Assessment of Business analytic requirements and subsequent data collection and processing requirements to support Business reporting needs via Tableau

• Providing relationship management support between IT and multiple Business units, including Operations (Manufacturing & Distribution), Operations Planning, Sales and Business Insights.

Job Description:

Essential Duties and Responsibilities

Business and IT Process analysis and assessment
Develops and maintains a thorough understanding of business operations, identifying opportunities for operational efficiency through automation and effective utilization of reporting & analytics tools critical for all business areas.Works collaboratively with IT and the Business resources to assess people, process, and technology current states, working to evaluate tradeoffs between usability and performance needs, and then utilize outcomes to develop requirements, use cases and user stories according to standard templates, using natural language. Partners with knowledge management leads within Boar's Head to ensure and maintain consistency on Standard Operating Procedures and formal Work Instructions that outline use of several enterprise-wide applications (Ex. Oracle ERP, Oracle Business Intelligence, Tableau, QMS, LIMS, MES, etc.) utilized in business processes.
Requirement Gathering:
Provides thorough understanding of how to interpret customer business needs; elicits requirements using interviews/requirements workshops, conducts document analysis, surveys, site visits, plus task and workflow analysis. Identifies, documents, and communicates current state of business process, partnering with Technical Delivery Managers, Business Analysts, and Developers to recommend future state options.
System Design and Analysis:
Adept at outlining current state and designing conceptual/future state visual process level diagramming and documentation (in Visio and other more advanced visual modeling tools) that help articulate options to reduce costs, improve efficiencies, effectiveness, and streamline execution while keeping quality norms in alignment.Conduct needs analysis, create user stories & requirements, manage product backlogs, sign off as Product Owner, and conduct go-live business testing and support.Document system requirements, specifications, processes, and procedures to ensure that they are well-understood by stakeholders and team members.Document the lineage, usage, compliance, business logic, quality, access, risk, and value of all data assets for assigned data sets in accordance with BH policies and processes.Developing and assisting with implementation of data strategies and developing physical data models to support corporate data strategies and enforce company data policies and proceduresAdept at creating conceptual data models and data flows using Visio and/or other more advanced visual modeling tools (i.e. Data Modeling and Visualization)Oversee the integration of different systems and applications, ensuring seamless communication and data flow between them.
Project Management Support
Assists Technical Delivery Manager(s) in technical strategy analysis and assists Project Manager's (PM) in refining project plans/objectives for delivering technical solutions according to best practice methodologies and IT process standards.Develops and maintains necessary project documentation in accordance with best practices and within the agreed upon project timelines.Partners with the project manager to define change requests for missed requirements and scope change, helping maintain the right focus on defined project constraints (schedule, resources, and scope/quality).
Implementation Support:
Provide support during the implementation phase, ensuring that systems are properly deployed and configured.Develop test plans and perform testing to ensure that systems meet quality standards and functional requirements.Partners with QA and Business teams in end-to-end integrated systems testing
Troubleshooting Support & Continuous Improvement:
Troubleshoot issues that arise with IT systems, working to resolve them promptly to minimize downtime and disruption.Provide technical training materials to ensure systems are maintained/supportedStay updated on emerging technologies and best practices, recommending improvements to enhance the efficiency and effectiveness of IT systems.

Qualifications

Education and Experience
A Bachelor's degree in Computer Programming/Engineering, MIS, or related field or equivalent experience.A minimum of 3 years of experience in a Systems Analyst and/or Data Modeler role to be considered; to include experience with documenting functional and analytic requirements, functional specifications, use cases/stories, data models, data lineage and data flows.Experience with data modeling, data cleansing and database design is a must.Strong understanding of data streaming technologies, data aggregation techniques and data wrangling is a significant plus.Experience within an Agile centric construct is mandatory (Agile Certifications such as Kanban or Scrum Master are a plus).Experience with application performance testing (particularly data streaming performance) is a plusRequires strong technical skills, including knowledge of systems architecture, databases, networking, and programming languages.

Skills
Technology and software skillsPossesses an understanding and solid capabilities in Data Governance and Data Quality management is required.Experience with Data Analytics technologies (i.e. Tableau or equivalent) is required.Solid working knowledge if SQL (specifically on Oracle dbs) is required.Working knowledge of any of the following languages is a plus.JavaRPythonKnowledge of data streaming technologies is a plus.
Examples:Apache Kafka (or equivalent)Apache Flink (or equivalent)Clickhouse dB (or equivalent columnar db)Working knowledge of Atlassian project management tools (JIRA, Confluence) is a significant plusHands on experience and proficiency with the full Microsoft Office Suite, Microsoft Project, Microsoft Visio, SmartDraw.Interpersonal skillsSelf starter/motivator and having a proactive and strategic mindset are a mustAbility to work effectively on assignments and deliver results through problem identification, analysis, and resolution with minimal supervisionEffectively communicate technical concepts, requirements, constraints and issues to non-technical people as well as business concepts and requirements to IT membersAbility to facilitate meetings with all levels of the company, clearly articulating objectives and identified next steps.Interact with all levels of the company with patience, courtesy, diplomacy and professionalismCommunication skillsDemonstrates strong oral communication skills, including the ability to effectively interact with business partners and internal team members.Demonstrates strong written communications skills, including the ability to produce clear and concise recommendations, business requirements and/or functional specifications, use cases and user stories.

Physical Demands & Work Environment
Ability to work flexibly on multiple projects and concurrently manage multiple responsibilitiesPosition requires working in an office environment.Occasional travel may be required.This is primarily a first shift position but adjustments to shift start/end times may be required depending on future production support schedules.On-call Availability during non-business hours is required at times.After-hours and weekend work is intermittently required for system troubleshooting, maintenance, and upgrades.

Location:
Sarasota, FL

Time Type:
Full time

Department:
Management Information Systems