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Event Operations

4 months ago

Kansas City, Missouri, United States teamworkonline Full time


The Kansas City Chiefs are currently recruiting talented individuals to deliver Championship Service for the 2024 Season during stadium-wide events (including but not limited to all concerts and sporting events). Ideal candidates will be energetic, engaging, passionate, personable, proactive, and welcoming. As a member of the Kansas City Chiefs Event Staff, you create valuable and exciting experiences for everyone at GEHA Field at Arrowhead Stadium.

Qualifications:

  • Availability for all stadium-wide events, including weeknights, holidays, primetime evening, etc. plus setup day prior to event days (likely weekday setup day)
  • Ability to stand for long periods of time in various weather conditions
  • Ability to lift up to 50lbs and move heavy pieces of equipment across the parking lot, up a ramp, down an incline, etc.
  • Fundamental technical skills required; smart phone proficiency, email communication, personnel portal, ability to complete virtual interview without assistance

All positions will be responsible for:

  • Delivering best-in-class guest service through all touch points via the Chiefs service brand, "Championship Service"
  • Resolving guest concerns and special requests within the framework provided via the handbook and training, while upholding the Fan Code of Conduct
  • Using knowledge of GEHA Field at Arrowhead Stadium and Chiefs history, engage fans and guests to deliver exceptional service
  • Performing additional responsibilities as needed and as directed by supervisory personnel

Event Operations/Activation Staff Member: The Event Operations Staff Member is primarily responsible for assisting with the setup (prior to event day), logistics and execution of Chiefs gameday (on event day) in areas such as the Ford Tailgate District and Arrowhead Tailgate Suites, while ensuring fans have a positive and safe experience.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.