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Supervisor, Damage Prevention- Gas

4 months ago

Norwalk, Connecticut, United States EVERSOURCE Full time
Role and Scope of Position:
Provides direct supervision and monitoring of Eversource Energy's Damage Prevention Program for Connecticut Gas Operations. Involves integrated planning, scheduling and execution of facility locating activities, performance measurement and benchmarking, coaching/training, safety adherence, implementing best practices, establishing metrics and driving performance improvements. Extensive communication with customers, community officials, excavators, and Eversource Energy personnel regarding all aspects of damage prevention.

Essential Functions: Oversees all aspects of the damage prevention and compliance program for Connecticut Gas Operations including the supervision of personnel performing facility locating activities.Monitors, analyzes and reports on compliance performance with Federal and State excavation laws/regulations for both internal and external parties.Assists with investigations and data collection used for regulatory reporting of damage and compliance performance metrics.Maintains and monitor databases related to damages and billing to recover damage costs.Develops relationships with internal and external stakeholders in order to obtain and share information that will benefit Eversource Energy.Supervises implementation of best practices for public awareness, field execution, employee training, work processes and documentation.Understands and complies with labor contracts, works to resolve initial grievances and initiates appropriate disciplinary action when required.Ensures all work is conducted in a manner consistent with the Eversource Energy's safety and quality standards as well as Federal and State regulatory requirements.Technical Knowledge/Skill/Education/Licenses/Certifications:Technical Knowledge/Skill: Requires thorough knowledge of damage prevention techniques, legislation, utility locating practices and industry trends.Able to analyze multiple sources of data and see relationships/patterns/trends, identifying root causes or consequences and implications.Takes personal responsibility for correcting problems promptly in an un-defensive manner.Strong communication (written and oral), conflict resolution and teamwork skills. Proficient in the use Microsoft Office Products (Excel, Word & PowerPoint).Experience and proficiency with relevant company related IT systems.Working knowledge of the labor contracts. Education: Bachelor's Degree or equivalent experience

Experience:

Five (5) to ten (10) years' experience in field service, utility operations or technical discipline and/or customer service

Licenses & Certifications:

Valid drivers' License, D.O.T. preferredCompensation and Benefits:

Eversource offers a competitive total rewards program. The annual salary range for this position is $112,410 to $124900 plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of our benefits.

Working Conditions: Work is performed in a mix of office and field environments which requires sitting, standing and general movement throughout the area along with moderate lifting of equipment (