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Cage Supervisor

4 months ago

Danville, Virginia, United States Caesars Entertainment Full time
ESSENTIAL JOB FUNCTIONS:
  • Manages and directs the day-to-day operations of cage and team members.
  • Communicates performance expectations to cage and bankers.
  • Assists the Cashier Manager in performance of duties and assumes full responsibility in their absence.
  • Works specialty bank or front line as requested.
  • Assists in the preparation and coordination of scheduling casino cashiering and banking team.
  • Investigates equipment or facility failure.
  • Investigates guest complaints.
  • Monitors casino cashiering activities on the front line, specialty banks, main bank, and redemption areas
  • Maintain strict confidentiality relative to financial information, operating systems, company policies, marketing plans and team member information.
  • Ensures training and compliance with regulatory and safety standards.
  • Ensures compliance with internal controls and standard operating procedures in all transactions and activities.
  • Produce and deliver reports in a timely manner.
  • Participate in interviewing, selecting, training, and discipling of team members.
  • Performs other duties as assigned.
EDUCATION and EXPERIENCE:
  • General business knowledge with broad knowledge of casino cage, slot and table games, rules, regulations, procedures, and administration preferred.
  • Strong organizational, managerial and communication skills required.
  • Demonstrated strong leadership and decision-making competencies.
  • Must be able to work independently.
  • Must be able to work varied shifts, weekends and holidays as needed.
  • Must be 21 years old or older.
  • Must be able to obtain a required Key Gaming License.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Also required are frequent standing, walking, stooping, bending, lifting, reaching, climbing steps, and sitting.
  • Must be able to lift and carry up to 40 lbs.; and can push, pull, reach, bend, twist, stoop and kneel.
  • Must be able to sit, stand or walk for extended periods of time.
  • Responds to visual and aural cues.
  • Must have the manual dexterity to operate a computer and other necessary office equipment.