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Network Implementation Program Manager

4 months ago

Boardman, Ohio, United States Lumen Full time

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Network Implementation Program Manager is responsible for planning, scheduling, coordinating, and managing a wide variety of projects involving the construction of fiber optic service to new residential, Single-Family Units (SFU), Multi Dwelling Units (MDU) and Outside Plant (OSP) facilities. Oversees the construction process from conceptualization to completion including working with and managing as needed, engineers, construction supervisors, contractors, various trade workers and project managers. Effectively monitors and manages quality and completion of work and resolve issues, including field visits and audits of work quality. Accurately reports on the progress of a project and updates databases as applicable, e.g., Site Tracker, Bidmaster, Fireworks and Gigabit Passive Optical Network (GPON).

Location and Schedule
  • This job is centrally located in Pasco, WA.
  • Ability to travel 30-40% in required territory.
  • This is an extremely fast-paced work environment and accessibility is expected to be 24x7x365, with the need for off hours being rare.
The Main Responsibilities
  • End to end project management.
  • Relationship building with Vendors as well as quality audit of work performed by vendors.
  • Responsible for work-load balancing among resources.
  • Responsible for functional management of a market.
  • Field interface for engineering or new construction.
  • Moderate to Complex work using external vendors: Joint utility trenches, site meets and permitting.
  • This position will include aerial and underground inspections; and audits of contractors performing construction of Lumen fiber optic service to new residential, Single-Family Homes (SFU) and Multi-Dwelling Units (MDU), in accordance with Lumen standards.
  • This position will also be involved in the development, trials, and implementation of new processes, process documentation, web applications, and field software.
  • Expected to be able to assign and dispatch work to contract inspectors via email or through online database applications, with the ability to assist the contract inspectors in resolving complex issues, provide updates via conference calls with a wide distribution and audience of both internal and external partners.
  • Familiarity with the current Lumen RUS coding/Newco Units is a plus in the contract inspection position as well as the ability and desire to continuously learn new systems and applications.
  • Knowledge of OSP construction techniques, telecom industry OSP best practices, and overall maintenance of a safe job site is a must; with the ability to determine cost effective solutions to bring into compliance complex problems.
  • The successful candidate works with other team members to assure timely completion, quality work and safe working practices throughout the labor and billing cycle.
  • This Network Implementation Program Manager position supports Lumen Unifying Principles, works with team members across several disciplines including Business and Consumer, Network Services, various customer groups including homebuilders, general contractors, and sub-contractors.
  • The selected candidate will possess strong leadership and decision-making skills.
What We Look For in a Candidate

Minimum Requirements:

  • Bachelor's Degree or equivalent education and/or 5+ years professional experience.
  • Knowledgeable and able to work in appropriate systems and Microsoft Office
  • Fluent on current approved products and technology
  • Ability to travel as much as 30%-40%.
  • Ability to split time between field visits and desk work.
  • Must have a valid driver's license, with a satisfactory driving record. MVR check will be required.

Preferred Requirements:

  • Minimum 5 years' experience in OSP telecommunications construction or operations, or equivalent education and experience
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint)
  • Ability to delegate work and manage many projects at the same time under tight deadlines.
  • Ability to manage both capital and expense budgets.
  • Comprehensive knowledge of construction practices and procedures, including underground, buried, and aerial construction of copper and fiber facilities.
  • Prior experience reading blueprints and schematics.
  • Prior experience and knowledge of building codes and relevant laws to ensure the project is in compliance with building standards and regulations.
Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges
$ $98760 in these states: WA, OR

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 333561

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary RangeSalary Min :

70710

Salary Max :

98760

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.