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Banquet Server

4 months ago

San Jose, California, United States Hotel Valencia Santana Row Full time

Banquet Server

Job summary:

Our Hotel Banquet Server sets up for banquet events, serves food and drinks, cleans up, and assists with guests needs. Banquet servers must have a hospitable mindset, good work ethic, and follow BEO (banquet event order).

Shift requirements:

Scheduling is done weekly based on event times.

Responsibilities

Contribute positively to the team within the department.
Prepare for any and all guest requests.
Participate in on-going training.
Set or pre-set tables in banquet functions
Serve meals.
Clear tables at conclusion of meal function
Prepare, deliver and refresh coffee stations as assigned.
Complete all necessary side-work to include filling and stocking salt/pepper shakers.
Maintain current CA food handlers card.
Use Paycom or payroll log in system proficiently and ensure time cards are correct for each payroll period, read and update documents including but not limited to hotel policy, health benefits, and other pertinent work-related information.
Attend required meetings.
Keep work areas clean and organized.
Be extremely courteous to all customers and fellow employees.
Report unsafe conditions to your supervisor immediately.
Maintain hotel equipment in proper working conditions.
Any other duties assigned by your immediate supervisor.
Comply with Valencia Hotel Group (and it affiliates) standards and regulations to encourage safe and efficient hotel/CRO operations.
Maintain regular attendance in compliance with Valencia Hotel Group (and its affiliates) standards as required by scheduling which will vary dependent upon the CRO needs.
Complete other duties as assigned by Supervisor.
Qualifications:Hotel Operations or Customer Service experience preferred.
Communicates effectively with others.
Works productively with a team
Effective multitasking skills
Composure and patience under pressure
Previous experience in hotel banquets or F&B banquets
BENEFITS:Medical, Dental, Life insurance
Paid Time Off
Paid Community Service Days
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Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer

Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force

Source: Hospitality Online