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Client Service Representative

4 months ago

Sacramento, California, United States Marsh McLennan Agency Full time

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 9,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Service Representative at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Client Service Representative on the Business Insurance team, you'll provide administrative support to Client Executives in the new and renewal marketing process and daily servicing of accounts. Responsibilities include creating pre-renewal summaries, constructing proposals, preparing policies for delivery, issuing certificates of insurance, and processing final audits and endorsements.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

  • A high school diploma or equivalent is required.
  • 1 + years of experience working in customer service.
  • Excellent communication and time management skills to effectively service customers
  • Must be a self-starter and can multi-task, be detailed, and meet deadlines.
  • Property/casualty license or ability to attain is required.

These additional qualifications are a plus, but not required to apply:

  • Prior knowledge of the commercial insurance industry
  • Bachelor's degree
  • Proficiency in Microsoft Word and Excel

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work
  • Charitable contribution match programs
  • Stock purchase opportunities

To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:

Follow us on LinkedIn, Facebook, Instagram, and Twitter to meet our colleagues and see what makes us tick:

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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