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Retirement System Intern

4 months ago

Columbus, Ohio, United States Commonwealth Of Pennsylvania Full time

THE POSITION

Are you looking for an exciting internship opportunity? The Public School Employees' Retirement System's (PSERS) is looking for a Retirement Systems Intern for our Northwest Regional Field Office. Our ideal candidate must be proficient in Microsoft products including Excel and Word, have telephone etiquette, customer service, typing and professional skills.

Work Schedule: Students must be able to work a minimum of 10-15 hours every two weeks. The hours are flexible with school schedules within the following parameters: Northwest hours are between 8:30 a.m. and 5:00 p.m.

Note: To be an intern, a student must be a full-time college student (12 credits or more) and is able to remain employed through the end of the pay period in which they graduate.


DESCRIPTION OF WORK

As a Retirement System Intern, you will be handling the preparatory work for estimate requests and correspondence, coordinating scheduling of retirement exit counseling sessions, as well as reviewing documents to ensure accuracy. You will have the opportunity to greet and address concerns of walk-ins with non-counseling issues or greet counseling appointments when other staff are tied up with regular work. You will be responsible for providing invaluable assistance with data entry such as the inputting for generation of retirement estimates.

This position:
  • Copies and collates materials and provides basic preparatory work for the retirement counseling presentations
  • Scans documents so that they are imaged in the system
  • Files paperwork and shreds documents
  • Takes/keeps inventory of forms and supplies
  • Sending out routine member letters regarding appointments, retirement applications and benefit summary letters
  • Postage/Mailing duties and responds to routine inquiries such as income verifications
  • Assists with office organization
  • In the small staff regional offices, keeps the field office open during lunch time when staff is limited due to meetings outside the office
  • Other routine clerical tasks as directed to free counselors and retirement technicians for essential functions
  • Answers telephones
  • Manually creates the reports for over 700 employers each year for timely distribution
  • Supports the Management Analyst with the documentation of business procedures
  • Gathers salary, contribution, service, and other related reporting components to aid the regional rep in the confirmation of reported data.

Additional details regarding the duties of this position may be found in the position description.

Work Schedule and Additional Information:

  • Temporary, full-time employment.
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

Internship Requirements:

  • You must be a fulltime student (12 credits for undergraduates and 9 credits for graduate students) enrolled in a post-secondary education program for the next semester.
  • You must be in good academic standing.
  • You must be at least eighteen years of age.
Additional Requirement:
  • You must be willing and able to work in and commute to Venango County, Pennsylvania.
  • You must be able to perform essential job functions.

Preferred Qualifications (not required):

  • Able to work a minimum of 10 to 15 hours every two weeks, year-round.
  • Experience utilizing office equipment.
  • Experience with Microsoft Office Suite applications.
How to Apply:
  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

  • Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans' Preference tab or contact us at ra-cs-

Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.