Current jobs related to Senior Customer Insights Analyst - Buffalo, New York - Delaware North
-
West Area Category Insights Analyst
3 weeks ago
Buffalo, New York, United States Lactalis LHD Full timeJob OverviewPosition: Category Leadership Analyst, West AreaDepartment: West Area SalesReporting To: Category Leadership Advisor, West AreaLactalis Heritage Dairy is seeking a qualified candidate for a remote position.About Lactalis Group: A global leader in the dairy sector, Lactalis is a family-owned enterprise with over 85,000 dedicated professionals...
-
West Area Category Insights Analyst
3 weeks ago
Buffalo, New York, United States Lactalis LHD Full timeJob OverviewPosition: Category Leadership Analyst, West AreaDepartment: West Area SalesReports To: Category Leadership Advisor, West AreaLactalis Heritage Dairy is actively seeking qualified candidates for a remote position.As a global leader in the dairy industry, Lactalis Group is a family-owned enterprise employing over 85,000 dedicated professionals...
-
Senior Risk Revenue Analyst
3 days ago
Buffalo, New York, United States Independent Health Full timeAbout the RoleWe are seeking a highly skilled Senior Risk Revenue Analyst to join our team at Independent Health. As a key member of our organization, you will play a critical role in supporting our pricing and bidding efforts for Medicare Advantage plans.Key ResponsibilitiesCollaborate with cross-functional teams to develop and implement actuarial models...
-
Senior Business Analyst
2 weeks ago
Buffalo, New York, United States National Grid USA Full timeAbout UsNational Grid USA is a leading energy company that delivers safe and secure energy to homes, communities, and businesses. We connect people to the energy they need for the lives they live.Job PurposeThe Process and Performance Senior Analyst will participate with a dynamic team of employees who will work seamlessly with the NY Electric Operations...
-
Buffalo, New York, United States Saransh Inc Full timeJob Summary:Saransh Inc is seeking a highly skilled Senior Business Intelligence Analyst with Azure Synapse expertise to join our team. As a key member of our analytics department, you will be responsible for analyzing and interpreting complex data sets to provide actionable insights that drive business growth.Key Responsibilities:Data Analysis: Utilize...
-
Senior Credit Risk Analyst
3 weeks ago
Buffalo, New York, United States Bayforce Full timeRole Title: Senior Credit Risk AnalystDuration: 3-6 month CTHLocation: Prefer local candidates but open to remote with travel for the right individual.Role Overview: Quantitative Risk Assessment:Drive the research and innovation of quantitative models aimed at evaluating credit risk. This encompasses models for forecasting loan delinquency, defaults, losses,...
-
Buffalo, New York, United States M&T Bank Full timeRole Overview As a Senior Analyst for Commercial Credit Risk Management, you will play a pivotal role in enhancing our Credit Risk operations. This position is designed for individuals who excel in data coordination and project management, ensuring that our processes are both efficient and effective. Key Responsibilities Data Management: Oversee the...
-
Senior Business Systems Analyst
3 weeks ago
Buffalo, New York, United States Imagine Staffing Technology Full timeJob OverviewPosition Title: Business Systems Analyst VLocation: Buffalo, NYEmployment Type: Contract to HireCompensation: $57.68 per hourWork Arrangement: HybridPosition Summary:We are seeking an experienced Business Systems Analyst to play a pivotal role in enhancing our operational frameworks. This position is ideal for individuals who excel in strategic...
-
Senior Business Systems Analyst
3 weeks ago
Buffalo, New York, United States Imagine Staffing Technology Full timeJob OverviewPosition Title: Business Systems Analyst VLocation: Buffalo, NYEmployment Type: Contract to HireCompensation: $57.68 per hourWork Arrangement: HybridPosition Summary:We are seeking an experienced Business Systems Analyst who is eager to contribute to a forward-thinking organization. This role involves engaging with various teams to drive...
-
Risk Adjustment Analyst I/II/III/IV
2 weeks ago
Buffalo, New York, United States Univera Healthcare Full time**Job Summary**Univera Healthcare is seeking a highly skilled Risk Adjustment Analyst I/II/III/IV to join our team. As a Risk Adjustment Analyst, you will play a critical role in ensuring the accuracy and completeness of risk adjustment data, which is essential for our organization's financial performance.**Key Responsibilities**Develop and maintain complex...
-
Senior ACH Risk Analyst
3 weeks ago
Buffalo, New York, United States The Ladders Full timeJob Overview The Senior ACH Risk Analyst plays a crucial role in evaluating financial statements for clients utilizing ACH services. This position involves conducting thorough analyses of ACH reviews to determine the necessity for financial documentation and making informed decisions regarding subsequent actions for the review process. The Senior ACH Risk...
-
Senior Business Systems Analyst
3 weeks ago
Buffalo, New York, United States Imagine Staffing Technology Full timeJob DescriptionPosition OverviewAre you an experienced Business Systems Analyst looking to leverage your skills in a challenging environment? Our client, a forward-thinking organization, is in search of a dedicated professional who can enhance business operations through expert systems analysis. As a pivotal member of the team, you will work alongside...
-
Lead Financial Planning Analyst
3 weeks ago
Buffalo, New York, United States M&T Bank Full timePosition Overview: As a Senior Financial Analyst, you will play a crucial role in providing Financial Planning & Analysis (FP&A) support for the Technology Infrastructure division. Your expertise will guide senior leadership in making informed decisions. Key Responsibilities: Collaborate with the Technology Infrastructure team to ensure the accuracy of...
-
Senior Data Analyst
2 days ago
Buffalo, New York, United States VirtualVocations Full timeVirtualVocations is seeking a highly skilled Senior Data Scientist to join our team. The ideal candidate will have a strong background in data analysis and a passion for driving business growth through data-driven insights.Key Responsibilities:* Develop and implement advanced analytics solutions to drive business decisions* Collaborate with cross-functional...
-
Senior IT Project Management Analyst
3 weeks ago
Buffalo, New York, United States Lactalis Full timeIT Project Management Analyst at Lactalis USALactalis USA is actively seeking qualified individuals to become part of our IT Project Management Organization (IT-PMO). This team is dedicated to the development and standardization of IT project management methodologies to support various initiatives across our US operations.Lactalis, a renowned global entity...
-
Customer Experience Specialist
1 week ago
Buffalo, New York, United States ACV, INC. Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Experience team as a Customer Experience Analyst I. In this role, you will play a critical part in ensuring seamless customer interactions and delivering positive experiences.Key ResponsibilitiesCustomer Feedback Management: Respond promptly to customer...
-
Senior Financial Analyst
1 week ago
Buffalo, New York, United States Seneca Holdings LLC Full timeAbout the RoleWe are seeking a highly skilled Senior Financial Analyst to join our team at Seneca Holdings LLC. As a Senior Financial Analyst, you will play a critical role in supporting our government client in San Antonio, TX.Key ResponsibilitiesProcess and reconcile funding documents within Service-specific and internal financial systems to support the...
-
Financial Reporting Analyst
2 weeks ago
Buffalo, New York, United States The McGuire Group Inc Full timeJob DescriptionJob Title: Financial Reporting AnalystJob Summary:We are seeking an experienced and highly analytical Financial Reporting Analyst to join our team at The McGuire Group Inc. As a Financial Reporting Analyst, you will play a critical role in providing financial insights and analysis to support business decisions.Key Responsibilities:Financial...
-
Senior Accounts Receivable Analyst
3 weeks ago
Buffalo, New York, United States Select Division Career Page Full timePosition OverviewThe Senior Accounts Receivable Analyst is a pivotal role within our Accounting & Finance division. This position requires a proactive and driven individual who will be essential to the efficiency of the Accounts Receivable team.Company Background: Lactalis USA stands as a global leader in the dairy sector, with a workforce of over 85,000...
-
Senior Accounts Receivable Analyst
3 weeks ago
Buffalo, New York, United States Select Division Career Page Full timePosition OverviewThe Senior Accounts Receivable Analyst plays a pivotal role within the Accounting & Finance division, contributing to the financial health of the organization.About the Company: Lactalis USA is a renowned leader in the dairy sector, operating with a global workforce of over 85,000 dedicated professionals. Our commitment lies in delivering...
Senior Customer Insights Analyst
4 months ago
Delaware North Global Headquarters is hiring a Senior Customer Insights Analyst to join our Marketing team in Buffalo, New York. As a Senior Customer Insights Analyst you will be specializing in Persona and Segmentation research, your core mission will be to cultivate deep, nuanced insights into our diverse customer segments across various subsidiaries, including Gaming, Patina Restaurant Group, Parks & Resorts, Sportservice, and Travel. By spearheading segmentation and persona development initiatives, you will identify the distinct needs, preferences, and behaviors of our customer groups, providing a foundation to shape strategic decision-making across the enterprise.
PayMinimum – Anticipated Maximum Base Salary: $ $92200 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at Benefits
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
Medical, dental, and vision insurance401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
Responsibilities Lead persona and segmentation initiatives for diverse customer segments across Gaming, Patina Restaurant Group, Parks & Resorts, Sportservice, and Travel subsidiaries.
Design and execute comprehensive persona research to uncover customer motivations, pain points, and aspirations; ensuring these personas are actionable and resonate across the business.
Enhance understanding of the customer landscape through expert segmentation analysis, enabling targeted strategies.
Advocate for customer-centric decision-making by integrating persona insights into all aspects of business strategy.
Collaborate with customer-facing teams to embed segmentation insights into marketing, development, and customer experience strategies.
Drive exceptional, personalized customer experiences across all touchpoints by championing customer understanding.
Qualifications Bachelor of Arts or Bachelor of Science degree.
Minimum of 7 years of experience in market research or customer insights, showing progression in responsibility and expertise.
Demonstrated maturity of judgment and confidence-inspiring presence.
Strong relationship-building and influencing skills with exemplary integrity and a positive attitude.
Organized, thorough work approach; adept at handling pressure and heavy workloads.
Ability to collaborate with diverse stakeholders, manage competing priorities, and communicate complex information effectively.
Shift Details Monday to Friday Who We Are At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Source: Hospitality Online
