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Resident Assistant

4 months ago

Miami, Florida, United States EF Education First Full time

About the Position: RAs at EF have the opportunity to work one-on-one with a highly diverse student population and high-energy staff. The position requires great flexibility and requires you to wear many hats including but not limited to, administrator, leader, activity leader, role model, counselor, policy enforcer and superhero. RAs have the amazing chance to get to know and work with an incredible population of international students. RAs will work a minimum of 20 hours per week (including nights and weekends, on-call shifts 1-2 days per week, and overnight emergency phone coverage 2-3 nights a week). Primary responsibilities include: helping the students at the reception desk, organizing and leading on and off-campus activities, performing administrative tasks, dorm room checks, dormitory duties, plus other duties as assigned by the Housing Director or School Director. Previous Resident Advisor or Residential Life experience is a plus and/or an interest in education, counseling, and international relations.

Benefits of the Position: RAs receive free room and board; this is a live-in position. This position is part-time, except during the summer. The RA position is a full-time position during the summer due to our increase in student volume. This means that for 8 weeks you will be expected to work up a minimum of 35-40 hours per week. Resident Advisor Duties: All of our RAs are responsible for the day to day supervision of all students living in an EF residence.

  • Provide positive role modeling for residents in areas of communications, decision-making, and problem solving
  • Responsible for assigned residents, including performing room checks and preparing and following up with weekly room check reports for the Housing and Maintenance teams
  • Assist residents with any questions, complaints, or concerns, as well as participating in a weekly activity with the students
  • Oversee check-ins and check-outs during weekend shifts and help resolve any issues that may occur during night shifts
  • Communicate in an effective manner with co-workers regarding daily residence life activities
  • Assume a leadership role, particularly during crises, to calm students and provide effective solutions
  • Report any inconsistencies, conflicts or problematic situations to the School Director, Housing Director or Housing Coordinator
  • Respond appropriately and effectively to tasks assigned by the Housing Director
  • Ensure a safe environment for both residents and co-workers
  • Responsible for assisting minors if they need to see a doctor
  • Participate in meetings and training sessions, as scheduled

Requirements:

  • Appropriate documentation to legally work in the United States - EF does not sponsor visas for this role
  • Bachelor's Degree or currently working on graduating with a Bachelor's Degree
  • English Language Fluency
  • Flexible Availability
  • Customer Service Experience, or Resident Advisor Experience
  • Must possess PC skills including basic MS Office applications
  • Innovative, organized, and attentive to detail
  • Must be able to enforce school policies
  • Must be social, fun and a team player

ABOUT US

EF Education First is a global education company focusing on language, academic, cultural exchange, and educational travel programs. We are 46,500 staff, faculty and teachers, working in over 580 offices and schools across 52 countries, and having a global presence in 116 countries. While we continue to grow, we strive to stay small so as to ensure agility, smart thinking and a fun place to work. For the past 54 years, EF has grown to include a range of programs that give students of all ages the freedom and confidence to explore the world through language, travel and education.

EF is committed to safeguarding and promoting the welfare of children and young adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.