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Care Management

4 months ago

Christiansburg, Virginia, United States Carilion Clinic Full time

How You'll Help Transform Healthcare:
This position manages the Carilion Medical Center's Social Work program.

The manager coordinates departmental functions with Care Management leadership colleagues under the direction of the Director of Social Work Services.

This position provides leadership to the Social Worker, focusing efforts on managing the POC, expediting through-put, as appropriate, reducing and /or eliminating barriers to transition of care, and assisting in the management of patient and family expectations.

This manager must exhibit the ability to communicate, organize, prioritize, mentor, and problem solve with all members of the SW team as well as facility and community stakeholders to ensure efficient and effective quality patient care.


  • Establishes, implements, and evaluates departmental quality, service and productivity against benchmarks and scorecard measures which support Carilion Clinic. Establishes scorecard measures and operating plans for the Social Work Team. This includes participation in data collection and interpretation. Contributes to the development of business and implementation plans with specific goals, objectives and timelines that support the fiscal and quality goals of CMC. Assists the Care Management Social Work Director and management team in design, development and implementation of department quality improvement initiatives and patient experience indicators.
  • Encourages and manages consistent and timely open dialogue between SW staff and clinical team, physicians, patients, families, community resources and payer organizations to ensure effective management of the patient's Plan of Care ( POC ) and transition of care plan.
. Assists the team in recognition and reduction of barriers that may affect the POC and the transition of care.

  • Manages the dissemination of appropriate information to stakeholders in an ongoing, timely and consistent manner.
Establishes forums to engage in open, honest and proactive two-way communication. With staff and stakeholders, continuously evaluates the effectiveness of these communication pathways and leads the team in continuous improvement.

  • Prepares and monitors capital and operating budgets under the direction of the Director of Social Work.
Manages the SW functions in a fiscally responsible manner in compliance with Carilion policies and procedures. Proactively identifies and implements cost effective initiatives.

  • Manages and monitors recruitment and hiring, training, and staff performance.
  • Responsible for compliance with applicable licensure requirements, certifications (including MLTSS et.
Al) and accrediting standards of practice.

  • Shared responsibilities with the Department leadership team include:
  • Completion of timely performance reviews; support of all new department staff; monthly reporting to Social Work Director/Service Line; participation in the Discharge Review Board process.
  • Maintains productive, collaborative relationships with clients, physicians, managers, directors and vice presidents, vendors, and community organizations.

What We Require:

Education:
Masters of Social Work MSW from Accredited Institution is required.

Experience:
Minimum of 4 years of social work experience in a health care facility. Management experience preferred. Certification in Care Management a plus.

Licensure, certification, and/or registration:
Licensed Social Worker in the State of VA. Required.

Other Minimum Qualifications:
Ability to problem solve and to communicate effectively. Demonstrated leadership and interpersonal skills. Strong oral and written communication skills. Must maintain competencies as a Clinical Social Worker.

About Carilion
This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.


Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Requisition Number:
146176

Employment Status:
Full time

Location:
CNRVMC - Carilion New River Valley Medical Center

Shift:
Day/Evening

Shift Details:
Primary Weekdays with Occasional Weekend on Site and calls with Leadership responsibility

Recruiter:

DANA E JOHNSON

Recruiter Phone:

Recruiter Email:
dejohnsoncarilionclinic
For more information, contact the HR Service Center at
Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.