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Key Account Manager, GTR

4 months ago

Miami, Florida, United States Beam Suntory Full time

At Suntory Global Spirits, we craft spirits of the highest quality and deliver brilliant experiences to people around the world. Suntory Global Spirits has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Suntory Global Spirits is a place where you can come Unleash your Spirit by making an impact each and every day.

Key Account Manager, GTR

The following position is is open in Florida, United States.

What makes this a great opportunity?

An exciting opportunity has arisen to join the Global Travel Retail Team as Key Account Manager, GTR.

GTR as a channel affords employees the unique opportunity to translate & execute the Global account strategy within an assigned region; engaging key customers, cross-functional colleagues and domestic teams, to fully unlock our growth ambitions.

The KAM's role is to lead the relationships across the Cruise & Airlines, driving a strategically important channel to increase market share, target new opportunities, accelerate profitability and drive luxury brand visibility aligned to Beam Suntory's commercial & corporate mission.

To achieve this, we require a highly motivated candidate with fantastic interpersonal skills, able to build collaborative relationships in order to succeed in this hugely influential area of our business.

Role Responsibilities
  • Lead the management of your customer relationships, maximising opportunities for the joint benefit of Beam Suntory & our customers,
  • Preparation and execution of GTR strategy to deliver executional & financial performance goals for the channel – developing a deep understanding of operators & business strategy
  • Identify and critically analyse new opportunities & efficient RTM partners
  • Create & implement Joint Business plans with your region to deliver the P&L, and lead on S&OP KPIs
  • Undertake regular account analysis & continuously monitor performance (such as P&L metrics, forecast accuracy, competitor awareness) with appropriate planning and interventions to ensure achievement of company goals
  • Deliver on RSVP3 goals annually (Range, Space, Visibility, Price, Promotion & Persuasion) at Account & store level
  • Lead the strategy & agenda on Brand Ambassador efficiency & optimisation across all markets to deliver brilliant execution
  • Commercially astute in effective negotiation, with a value-added approach to sales & strong problem-solving skills
  • Understand market dynamics, market trends and competitor activity and utilize this information to develop plans that assist in Beam Suntory winning in the marketplace
  • Develop a strong customer contact strategy and deploy this to maximum effect, supported by internal cross functional stakeholders
  • Collaborate with internal customer team to ensure regional strategy is aligned to the overall customer approach, with opportunities for local differentiation
  • Act as the champion for your customer internally and develop strong relationships with key internal colleagues ensuring a proactive approach to delivering success
Qualifications
  • Ideally 5 - 7 Yrs FMCG experience with excellent negotiation & influencing ability
  • Strong commercial acumen & financial understanding
  • Understanding of how the various Channel operates and how to drive its effectiveness is preferred but not mandatory
  • Customer focused strategic thinker
  • Creative flair with an eye for shopper needs & category insight
  • Team player with a strong collaborative approach
  • Ability to travel - up to 30%
  • Strong analytical skills and ability to deal with complexity
  • Good administrative and organizational management
  • Resilience in adversity

At Suntory Global Spirits, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Suntory Global Spirits is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant's skills and experience.