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Supervisor of Workforce Management

4 months ago

Las Vegas, Nevada, United States MGM Resorts International Full time

PRIMARY PURPOSE:

The Workforce Management Supervisor motivates and supports schedulers in the production of weekly schedules and daily operational tasks. The Supervisor is a leadership liaison between the Workforce Management Specialists and management.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Train and enhance the Workforce Management Specialists' skills to improve scheduling solutions as well as their personal growth
  • Collaborate with department schedulers and department managers to ensure accurate staffing levels and to formulate efficiency strategies
  • Devise scheduling enhancements and create new business models
  • Discover new best practices to best utilize staffing while following current labor agreements and regulations
  • Adhere to all ethical and equity when managing WFM Specialists and various department inquiries
  • Balance specialists' workloads between weekly scheduling and daily operations
  • Ensure the Workforce Management team's completion of daily schedule operations, such as leave requests and call outs
  • Perform other job-related duties as requested

MINIMUM REQUIREMENTS:

  • High school diploma or equivalent
  • Two (2) years related experience
  • Work varied shifts, to include weekends and holidays