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Senior Analyst Relations Manager

4 months ago

Other US Location athenahealth Full time

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Senior Analyst Relations Manager

We are looking for a Senior Analyst Relations Manager to join the Integrated Communications team within our Marketing division. The Senior Analyst Relations Manager will be a critical hire, acting as athenahealth's primary liaison to industry analyst groups across the healthcare and technology industries. Reporting directly to the Vice President of Integrated Communications, this role will be responsible for ensuring these key audience understand the breadth and depth of athenahealth's product and service offerings. Working closely with product, customer success, and technology-enabled services leadership, the Senior Analyst Relations Manager will lead information gathering, content generation, and day-to-day relationship building with a range of internal and external stakeholders critical to athenahealth's business. The individual in this role will need to be highly organized and detail oriented while maintaining the ability to tell a consistent story about where athenahealth's innovation and product roadmap are meeting - and leading - the needs of the market. The Senior Analyst Relations Manager will coordinate weekly interactions, subject matter-specific briefings, and will organize multiple yearly gatherings of industry analysts to interact with company senior leaders.

Job Responsibilities

  • Serve as the main point of contact for industry analysts from multiple healthcare- and technology-focused analyst firms as they work to understand athenahealth's innovation and value creation for healthcare organizations.
  • Keep a tightly organized cadence of proactive communication regarding athenahealth news, product releases and launches, to the analyst community.
  • Facilitate the introduction and surveying of practices on the athenahealth network to ensure analyst firms, including KLAS, have an understanding of athenahealth's leadership in the healthcare space.
  • Work closely with product, customer success, technology-enabled services, and external communications teams to understand the product and services roadmaps, upcoming releases, and key innovation initiatives.
  • Translate that knowledge to match key trends across healthcare analyst community, and drive proactive understanding of athenahealth as an industry leader.
  • Develop quarterly and yearly calendars of both individual analyst firm briefings, as well as both online and in-person gatherings of relevant analysts to tell the athenahealth story.
  • Ensure executives are prepared to discuss issues relevant to the analyst community, highlighting how athenahealth products fit into industry trends and differentiate from competitors.

Typical Qualifications

  • Bachelor's degree in healthcare, policy, or related field preferred
  • 5+ years of prior experience working with healthcare industry analysts
  • Experience working closely with product teams and executive leadership
  • Understanding of healthcare industry trends, public policy, and innovation landscape
  • Excellent communication and collaboration skills, with the ability to articulate technical product concepts in terms relevant to an analyst audience.
  • Ability to translate technical and service improvements into value proposition for provider groups
  • Extremely organized, with an understanding of how to craft a calendar that includes relevant details while maintaining an executive-level view.
  • Experience upleveling complex concepts so they can be expressed compellingly to audiences with varying degrees of expertise in healthcare
  • Capacity to manage multiple tasks concurrently and prioritize tasks in a fast-paced environment, and create workback plans with multiple checkpoints to ensure executive buy-in and staying on schedule.

About athenahealth

Here's our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What's unique about our locations?

From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth's offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India - plus numerous remote employees - all work to modernize the healthcare experience, together.

Our company culture might be our best feature.

We don't take ourselves too seriously. But our work? That's another story. athenahealth develops and implements products and services that support US healthcare: It's our chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.

Our size makes a difference, too: We are small enough that your individual contributions will stand out - but large enough to grow your career with our resources and established business stability.

Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth's Corporate Social Responsibility (CSR) program, we've selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

athenahealth is committed to a policy of equal employment opportunity-that's why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We're happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at for assistance.