Current jobs related to Lead Patient Access Scheduler, Call Center, FT, 8A-4:30P - Boca Raton, Florida - Baptist Health South Florida
-
Call Center Manager
2 weeks ago
Boca Raton, Florida, United States FlexShopper Full timeJob DescriptionJob Title: Customer Service Representative LeadCompany: FlexShopperJob Type: Full-timeLocation: Onsite at the Boca Raton officeJob Summary:We are seeking a highly skilled Customer Service Representative Lead to join our team at FlexShopper. As a Customer Service Representative Lead, you will be responsible for handling escalated customer...
-
Dental Call Center Representative
3 days ago
Boca Raton, Florida, United States Sage Dental Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Patient Service Team Coordinator to join our team at Sage Dental. As a key member of our support center, you will play a vital role in delivering exceptional patient experiences through phone, webchat, and other online platforms.Key ResponsibilitiesAssist new and existing patients with their...
-
Call Center Operations Manager
2 weeks ago
Boca Raton, Florida, United States Nation Safe Drivers Full timeJob SummaryNation Safe Drivers is seeking an experienced Operations Manager to lead our Customer Service team. As a key member of our leadership team, you will be responsible for managing first-line supervisors and ensuring that client and corporate service, quality, financial, and metric goals are met.Key ResponsibilitiesManage first-line supervisors...
-
Call Center Operations Manager
1 week ago
Boca Raton, Florida, United States Nation Safe Drivers Full timeJob SummaryNation Safe Drivers is seeking a highly skilled and experienced Customer Service Operations Manager to join our team. As a key member of our leadership team, you will be responsible for managing first-line supervisors who oversee the day-to-day operations of our customer service team. Your primary focus will be on ensuring that our clients receive...
-
Boca Raton, Florida, United States Envision Physician Services - ANES Full timeOutpatient Anesthesia OpportunityEnvision Physician Services is seeking a qualified CRNA to join our team in our Ambulatory Surgery Centers (ASCs) in Boca Raton and surrounding areas. This is a full-time opportunity with a competitive compensation package and a dynamic work environment.Highlights of the Opportunity100% outpatient position covering various...
-
Medical Scheduling Operations Manager
3 weeks ago
Boca Raton, Florida, United States ENT and Allergy Associates of Florida Full timeJob OverviewENT and Allergy Associates of Florida has been dedicated to meeting patient needs for over six decades. We invite you to become part of a vibrant team that is at the forefront of healthcare services.This role presents a remarkable opportunity for a qualified individual seeking a full-time, Monday to Friday management position overseeing the...
-
Call Center Agent
2 weeks ago
Boca Raton, Florida, United States NSD NEWCO Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative/Dispatcher. As a key member of our Dispatch/Roadside department, you will play a critical role in providing exceptional customer service and ensuring timely assistance to our clients.Key ResponsibilitiesDispatch roadside...
-
Boca Raton, Florida, United States Greenbrook TMS NeuroHealth Centers Full timeAbout Greenbrook TMS NeuroHealth CentersGreenbrook TMS NeuroHealth Centers is a leading provider of Transcranial Magnetic Stimulation (TMS) therapy, offering innovative treatment options for patients struggling with depression and other mental health disorders.Job SummaryWe are seeking board-certified and board-eligible psychiatrists to join our team at...
-
Boca Raton, Florida, United States Baptist Health South Florida Full timeAbout Baptist Health South FloridaBaptist Health South Florida is a leading healthcare organization with a strong commitment to medical excellence. As the region's largest not-for-profit healthcare system, we provide high-quality care to patients across Miami-Dade, Monroe, Broward, and Palm Beach counties.Our Mission and ValuesAt Baptist Health, we are...
-
Patient Service Representative
7 days ago
Boca Raton, Florida, United States RAYUS Radiology Full timeJob Title: Patient Service RepresentativeRAYUS Radiology is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will play a critical role in providing exceptional patient-centered services, ensuring quality assurance, and delivering outstanding customer service.Key...
-
Patient Service Representative
7 days ago
Boca Raton, Florida, United States RAYUS Radiology Full timeJob SummaryRAYUS Radiology is seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will play a critical role in providing exceptional patient-centered services, supporting the imaging center front office, medical records, and technicians. This is a part-time position working Saturday 7:30am-4:30pm...
-
Patient Engagement Survey Specialist
3 weeks ago
Boca Raton, Florida, United States MDVIP Full timePosition Overview:MDVIP is seeking a temporary Patient Engagement Survey Specialist to support our Patient Contact Centers in the physician acquisition process. Our organization has been recognized as a Great Place to Work employer and has received accolades for being one of the Best Workplaces in Healthcare.In this role, you will engage with prospective...
-
CRNA Opportunity in Boca Raton, FL
1 day ago
Boca Raton, Florida, United States Envision Healthcare Full timeJob DetailsTalk with our clinical leaders and experienced recruiters at:FANA Annual Meeting | Booth 17 | OctoberANESTHESIOLOGY 2024 | Booth 13003 | October$75K Start Date Bonus for FTEnvision Physician Services is seeking qualified CRNAs for full-time or part-time opportunities in our Ambulatory Surgery Centers (ASCs) in Boca Raton and surrounding areas NO...
-
Examination Center Supervisor
3 weeks ago
Boca Raton, Florida, United States ABC Recovery Center Full timePosition Overview: ABC Recovery Center is seeking a dedicated part-time Examination Center Supervisor to oversee the testing environment for individuals requiring special accommodations. This role is essential in ensuring a fair and secure testing process while upholding academic integrity.Key Responsibilities:Administer examinations for individuals with...
-
Customer Service Representative Lead
1 week ago
Boca Raton, Florida, United States FlexShopper Full timeJob DescriptionCompany Overview: FlexShopper is a leading FinTech company that provides brand name durable goods to consumers on a lease-to-own (LTO) basis through its ecommerce marketplace and LTO payment method.Job Summary: We are seeking a highly skilled Customer Service Representative Lead to join our team. The successful candidate will be responsible...
-
Customer Service Lead
3 weeks ago
Boca Raton, Florida, United States FlexShopper Full timeJob Summary:The Customer Service Lead will be responsible for handling escalated calls for collections, customer service, and order management departments. This role is a liaison between front-line phone reps and unit supervisors, providing interdepartmental support within the organization's lines of business.Key Responsibilities:Handle customer escalation...
-
Boca Raton, Florida, United States Baptist Health South Florida Full timeAbout Baptist Health South FloridaBaptist Health South Florida is a leading healthcare organization with a strong commitment to medical excellence. As the region's largest not-for-profit healthcare system, we provide high-quality care to patients across Miami-Dade, Monroe, Broward, and Palm Beach counties.We have a reputation for delivering exceptional...
-
Year 4 Administrative Coordinator
2 weeks ago
Boca Raton, Florida, United States InsideHigherEd Full timeJob SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Year 4 Administrator. This administrative position will work closely with the Year 4 Program Manager to support various tasks related to scheduling, managing Visiting Student Learning Opportunities (VSLO), tracking student assignments, and coordinating events...
-
Patient Survey Specialist
3 weeks ago
Boca Raton, Florida, United States MDVIP Full timeJob OverviewPosition Summary:MDVIP is seeking a temporary Patient Survey Specialist to enhance our Patient Contact Center's efforts in the physician acquisition process. Our organization has been recognized as a top employer and is dedicated to fostering a positive work environment.In this role, you will engage with prospective members through both inbound...
-
Jaffe Center Support Specialist
3 weeks ago
Boca Raton, Florida, United States Florida Atlantic University Full timePosition Overview: Florida Atlantic University is looking for a dedicated FAU Undergraduate Student to fill the role of Jaffe Center Support Specialist. About Florida Atlantic University: Established in 1964, Florida Atlantic University is the premier public institution in southeast Florida, serving a diverse population of over 30,000 students across...
Lead Patient Access Scheduler, Call Center, FT, 8A-4:30P
4 months ago
Baptist Health South Florida is the region's largest not-for-profit healthcare organization with 12 hospitals, more than 27,000 employees, 4,000 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties.
Our mission, vision, and values make us who we are at Baptist Health and are at the center of everything we do.
Our success comes from a culture of quality and dedication that is instilled into every member of the Baptist Health family.
This year, and for 24 years, we've been named one of Fortune's 100 Best Companies to Work For, based on employee feedback.
We've also been recognized as one of America's Most Innovative Companies and People Magazine included us in 50 Companies That Care.
Based on the U.S.News & World Report Best Hospital Rankings, Baptist Health is the most awarded healthcare system in South Florida, with its hospitals and institutes earning 45 high-performing honors.
But really, the reason we're excited to come to work is the people.
Working together, we form personal connections with our colleagues that are stronger than most of us have experienced at other jobs.
We're committed to delivering quality care in the most compassionate way possible because we feel a personal stake in the outcomes.
When it comes to caring for people, we're all in.Description:
Exemplary teamwork, service, and overall knowledge of BHSF Revenue Cycle, from a Patient Access perspective. This position is for those individuals who will serve as a preceptor for new hires. The incumbent will be responsible for scheduling patient appointments (diagnostic, surgical, therapy, physician office visits, and other procedures/treatments). Obtains and verifies necessary demographic and insurance information. Registers patients and enters data into scheduling system.
This position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics.
Serves as a Patient Access resource and takes on leadership role in the absence of a Manager/Supervisor. Assist in supporting go lives and different departmental initiatives. Participate in departmental committees/champion opportunities.Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.
Qualifications:Degrees:
High School,Cert,GED,Trn,Exper
Additional Qualifications:
For internal staff:
A minimum of 2 years Patient Access experience. Meets/exceeds BHSF registration accuracy and productivity standards for at least the most recent 12 months. Exceeds departmental KPIs. Maintains a positive attitude, is self-motivated, and encourages others. Cross trained in multiple areas/product lines/practices to substitute all staff positions as needed.
For external staff:
Associates Degree preferred with 2 years Patient Access experience, or 3 years' Patient Access/Leadership experience in lieu of degree.
Complete and successfully pass the Patient Access training course. Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.Desired:
Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.
Understanding of insurance contracts and scheduling guidelines/protocols. Experienced in Microsoft Office products and EMR applications. Knowledge of medical terminology. Bilingual English, Spanish/Creole.Minimum Required Experience:
EOE
