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Director, Commercial Sales

4 months ago

Arlington, Virginia, United States New Relic Full time


Director, Commercial Sales

Director, Commercial Sales

Director, Mid-Enterprise Sales

Req ID

FY24|S&M|#6331

Location(s)

Arlington, Virginia, USA; Atlanta, Georgia, USA; Austin, Texas, USA; Baltimore, Maryland, USA; Boston, Massachusetts, USA; Boulder, Colorado, USA; Charleston, South Carolina, USA; Charlotte, North Carolina, USA; Chicago, Illinois, USA; Cleveland, Ohio, USA; Dallas, Texas, USA; Denver, Colorado, USA; Houston, Texas, USA; Indianapolis, Indiana, USA; Kansas City, Missouri, USA; Las Vegas, Nevada, USA; Los Angeles, California, USA; Miami, Florida, USA; Milwaukee, Wisconsin, USA; Minneapolis, Minnesota, USA; Nashville, Tennessee, USA; New York City, New York, USA; Ogden, Utah, USA; Orlando, Florida, USA; Philadelphia, Pennsylvania, USA; Phoenix, Arizona, USA; Portland, Oregon, USA; Providence, Rhode Island, USA; Salt Lake City, Utah, USA; San Francisco, California, USA; Seattle, Washington, USA; Vancouver, Washington, USA; Washington, District of Columbia, USA;

Work arrangement(s)

Fully Remote (works exclusively from home), Hybrid (works from home and New Relic office throughout the week)

Your opportunity

Are you a seasoned sales professional? A leader, who excels in an entrepreneurial environment? Are you ready to showcase your background by leading a sales team in the development and execution of rapid growth sales initiatives?
We are looking to grow the organization by adding a trailblazer to lead and guide this incredible team by adding a Sales Manager to join our premier Commercial Sales organization.
You will be joining a unique team. You will define and improve the processes used by the team to continue our success through a period of transformation by mentoring your team to reach even greater heights. This individual will have a consistent record of building and developing sales teams and has worked extensively selling SaaS solutions. The top managers at New Relic have a sense of urgency, a lot of initiative, are customer obsessed, and enthusiastic about pushing the edge... as well as a sense of humor. Are you ready to be part of this extraordinary story? To make a personal impact on a company that is changing the way the world uses and engages with software?

What you'll do
  • Drive customer sales and success by providing oversight, adoption of sales strategies and recommendations on sales deals
  • Expand existing footprint within accounts, Drive larger deals, engage C-level executives and close complex transactions in large companies
  • Develop and mentor Commercial Sales team members to ensure that customers are blown away by the quality of our account team
  • Improve the scalability and efficiency of our sales teams
  • Communicate proactively with customers and internally within your team, handling risks and issues raising upwards as needed
  • Partner with pre-sales, marketing, channels, and sales ops to identify revenue prospects and opportunities to increase our that's just the beginning


This role requires
  • 3+ years experience leading a team in a fast-paced, high growth environment
  • Experience leading technology sales teams, preferably ones that sold software (you could make our hearts sing if you sold SaaS)
  • Demonstrated and substantial sales achievements
  • A real passion for mentorship and developing
  • Excellent interpersonal, leadership, organizational, and communication skills
  • Bachelor of Arts or Science


Bonus points if you have
  • Technical background, with a basic understanding of infrastructures and SaaS industry in general
  • Exposure to or having previously represented Observability solutions


Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit to submit your request.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

Please note that visa sponsorship is not available for this position.

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the .

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at .



Estimated On-Target Earnings Range: $ $
The pay range above represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.

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