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Communications Specialist

4 months ago

Eden Prairie, Minnesota, United States UnitedHealth Group Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

As a Communications Specialist, you'll be a part of the Provider Communications Team within Optum Behavioral Health. You'll have a direct impact on the relationship our 300,000+ providers have with us. By helping ensure providers receive clear, concise, applicable and actionable information, we can make it easier for them to provide quality care to our members and complete the administrative tasks that go hand-in-hand with delivering that care.

The Communications Specialist will work in an independent manner, as part of a larger team that supports communication needs across Optum Behavioral Health. Excellent verbal and written communication skills will be crucial to your success in this role.

This job description is not intended to include all duties and responsibilities. Additional tasks may be requested of team members that may or may not relate directly to the primary role, as business needs dictate.

Primary Responsibilities:

Assist with the development, coordination and project management of communications to the behavioral provider/facility community, including clarifying business needs, targeted audience and timelineWork closely with team colleagues and internal stakeholders to evaluate existing communication channels (e.g., emails, web sites, etc.) and implement improvementsSupport communication measurement activities, including providing results to stakeholders, monitoring trends and maintaining best practicesHelp develop and maintain team guidelines, standards, best practices and internal presentationsMaintain strong working knowledge of UnitedHealthcare business policies and procedures

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

3+ years communications experience3+ years working in a healthcare organization3+ years working in a complex organization

Preferred Qualifications:

Background monitoring trendsStrong working knowledge of UHC business policies and procedures

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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