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Senior Product Designer

4 months ago

Chicago, Illinois, United States ActiveCampaign Full time

We're looking for a Senior Product Designer to join ActiveCampaign's Design team. As a Design team member, you'll be responsible for working with designers, product managers, engineers, and leaders to design experiences for ActiveCampaign users. Our team strives to create intuitive, efficient, and delightful experiences across every product touchpoint.

This role will be aligned to ActiveCampaign's Reporting & Data Insights product team. You'll partner with your team to define and improve data reporting for Campaign and Automation reports, while also introducing and surfacing personalized insights throughout the platform.

What your day could consist of:

  • Collaborate across teams to define, shape and improve user experiences across the platform
  • Explore innovative ways in which we can delight our users through thoughtful, intuitive, and holistic experiences
  • Anchors decisions in data and research. You'll use research as a key input into problem and solution definition, including metrics to track and measure
  • Engages with customers throughout the product lifecycle, leveraging feedback for idea validation, design modification, and definition of MLP (minimum lovable product)
  • Communicate concepts through wireframes, prototypes, and presentations
  • Test and validate working hypotheses with users through usability testing of wireframes, clickable prototypes, and published product
  • See projects and initiatives through execution beyond launch and evaluate how it is impacting customers and our business
  • Gain a deep understanding of how our product works and how it serves our customers
  • Help define design excellence throughout the platform, aligning our brand in-platform
  • Set a standard of high-quality design that others can follow and collaborate with Design Systems to ensure sustainable, consistent, and reusable design components and guidelines
  • Participate in and/or conduct design critiques

What is needed:

  • 5+ years of SaaS product design experience
  • Experience designing data visualizations, dashboards, insights, or reports
  • Demonstrates and articulates a strong understanding of information architecture, multi-step and cross-platform flows
  • Demonstrates and articulates understanding of layout, typography and visual hierarchy
  • Empathetic and capable of humanizing complicated ideas through design
  • Experience effectively communicating design vision and rationale with the team and stakeholders
  • Adaptable and comfortable with ambiguity, changing priorities, project scope
  • Exceptional attention to detailDriven, curious, optimistic self-starter
  • Stellar organization skills Confidence leveraging and contributing to a Design System
  • Designing for inclusive and accessible experiences
  • Awareness of industry trends, using insights to shape the user experience