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Inside Sales Representative

4 months ago

Jacksonville, Florida, United States Randstad USA Full time
Are you passionate about cars and providing top-notch customer service? Do you thrive in a fast-paced environment where every interaction counts? Join our team as an Inbound Sales Representative and be part of an exciting journey in the automotive parts industry

Who We Are: we're not just selling automotive parts; we're fueling drivers' passions and keeping vehicles running smoothly on the road. As a leading player in the industry, we pride ourselves on delivering quality products and exceptional service to our customers nationwide. Desired Skills & Experience:
  • ASE Certified Tech Experience a Plus
  • Automotive Parts and Sales Knowledge, Customer Service, Service Writing within an automotive parts/mechanical environment is highly preferred.
  • Success in managing accounts, both with end users and commercial clients, while focusing on sales development is key.
  • Understanding aftermarket parts and accessories is highly preferred.
  • We're looking for someone who is outgoing and enjoys building genuine relationships with customers.
  • Ability to Upsell and Generate Buzz: If you have a knack for upselling and creating excitement around our products, we want to hear from you
  • Basic Computer Skills Proficiency in MS Word, Excel, and Google products like Gmail is essential for this role. Company Culture: Our work environment is vibrant, casual, and full of energy. We embrace a laid-back dress code and often enjoy cooking together, fostering a close-knit, family-like atmosphere. Benefits: Established Company, Job Security: Join an established company with a track record of stability and growth. Casual Work Environment: Say goodbye to stuffy dress codes and hello to a relaxed atmosphere where you can be yourself. Flexibility: Need time off for personal matters? We offer flexibility to accommodate your needs. Comprehensive Benefits: Enjoy health, dental, and vision insurance, along with paid time off to recharge. Opportunities for Growth: We're a fast-growing company that believes in promoting from within. Second Chance Company: We understand that past experiences or circumstances should not define a person's future prospects. Instead, we focus on an individual's potential, skills, and willingness to grow and contribute positively to the workplace. Additional Compensation: In addition to your base salary, you'll have the opportunity to earn commission based on your sales.

    salary: $18 - $25 per hour
    shift: First
    work hours: 8 AM - 5 PM
    education: No Degree Required

    Responsibilities
    • Respond to inbound inquiries of phone calls, messages, and emails from customers that need assistance finding the right part for their vehicle
    • Respond and offer solutions to customers with special flagged orders and assist them to complete the orders or retain current ones
    • Process sales orders accurately and efficiently, ensuring timely fulfillment and delivery of products to customers.
    • Collaborate with internal teams, such as operations and logistics, to coordinate order processing and address any logistical challenges or customer requests.
    • Assist customers with product inquiries, pricing information, and technical assistance to facilitate their purchasing decisions.
    • Develop a thorough understanding of the product line, including features, benefits, and applications. They should be able to effectively communicate this information to customers to help them make informed purchasing decisions.
    • Proactively identify opportunities to upsell or cross-sell additional products and services to meet customer needs and maximize sales revenue.
    • Strive to provide excellent service and build rapport with customers to encourage future purchases and referrals.
    • Automotive parts and technologies are constantly evolving. The inbound sales representative should stay updated on industry trends, new products, and changes in inventory to provide the most current information to customers.

      Skills
    • Inside Sales
    • Call Center Support
    • Sales
    • Follow-up
    • Active Listening
    • Automotive Industry
    • Telephone Etiquette
    • Adapting to Change
    • Interpersonal Sensitivity
    • Basic Computer Skills
    • Basic Software Skills
    • Typing Skills
    • Sales Support
    • Webchat
      Qualifications
    • Years of experience: 1 year
    • Experience level: Entry Level
      Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

      Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

      At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

      Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

      Applications accepted on ongoing basis until filled.