Current jobs related to Supervisor Front Desk - Denver, Colorado - Sage Hospitality Group
-
Front Desk Supervisor
1 week ago
Denver, Colorado, United States Sonesta International Hotels Full timeJob Title: Front Desk SupervisorAt Sonesta International Hotels, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for delivering exceptional guest service, ensuring seamless check-in and check-out processes, and providing a warm and welcoming experience...
-
Front Desk Supervisor
1 week ago
Denver, Colorado, United States Sonesta International Hotels Full timeJob Title: Front Desk SupervisorAt Sonesta International Hotels, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front desk and reservation functions.Key...
-
Front Desk Supervisor
1 week ago
Denver, Colorado, United States White Lodging Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at White Lodging. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest service, supervising front desk staff, and maintaining the highest standards of hotel operations.Key ResponsibilitiesProvide exceptional guest...
-
Front Desk Supervisor
3 days ago
Denver, Colorado, United States Sage Hospitality Full timeHotel Clio Front Desk Supervisor Job DescriptionAt Hotel Clio, a Luxury Collection Hotel located in Denver's sophisticated Cherry Creek North shopping district, we are seeking a skilled Front Desk Supervisor to join our team. As a key member of our front office staff, you will be responsible for ensuring an efficient operation that provides excellent results...
-
Front Desk Supervisor
6 days ago
Denver, Colorado, United States Sage Hospitality Group Full timeJob OverviewWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Embassy Suites Denver. As a key member of our front office team, you will be responsible for ensuring an efficient and exceptional guest experience.ResponsibilitiesSupervise and train front desk staff to provide excellent customer service and...
-
Front Desk Supervisor
5 days ago
Denver, Colorado, United States Denver Co Full timeJob OverviewAs a Front Desk Supervisor at the SpringHill Suites Denver Downtown, you will be responsible for ensuring the efficient operation of the front office, providing exceptional customer service, and leading a team of front desk staff.Key ResponsibilitiesSupervise and train front desk staff to ensure excellent customer service and hospitalityRespond...
-
Front Desk Supervisor
1 week ago
Denver, Colorado, United States Sage Hospitality Group Full timeJob OverviewWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Sage Hospitality Group. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our front desk, providing exceptional customer service, and maintaining a high level of hospitality.ResponsibilitiesSupervise and...
-
Front Desk Supervisor
1 week ago
Denver, Colorado, United States Denver Co Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Springhill Suites Denver Downtown. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and a seamless guest experience.Key ResponsibilitiesSupervise and train front desk staff to ensure optimal...
-
Front Desk Supervisor
1 week ago
Denver, Colorado, United States NWEA Full timeFront Desk Supervisor Job DescriptionWe are seeking an experienced Front Desk Supervisor to lead our front office team at The Art Hotel Denver, Curio Collection by Hilton. As a Front Desk Supervisor, you will be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring exemplary guest services.Key...
-
Front Desk Supervisor
3 weeks ago
Denver, Colorado, United States Sage Hospitality Group Full timeJob OverviewSage Hospitality Group is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office staff, you will be responsible for ensuring an efficient and exceptional guest experience.ResponsibilitiesGuest ServicesSupervise the front desk operations to ensure a high level of service and hospitality...
-
Front Desk Supervisor
3 days ago
Denver, Colorado, United States White Lodging Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at White Lodging. As a key member of our front office team, you will be responsible for providing exceptional customer service, supervising front desk staff, and ensuring seamless operations.Key ResponsibilitiesProvide top-notch customer service to guests,...
-
Front Desk Supervisor
2 days ago
Denver, Colorado, United States Sage Hospitality Group Full timeJob OverviewWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Sage Hospitality Group. As a key member of our front office team, you will be responsible for ensuring an efficient and exceptional guest experience.ResponsibilitiesSupervise and coordinate the activities of the front desk team to ensure seamless guest...
-
Front Desk Supervisor
1 week ago
Denver, Colorado, United States HEI Hotels & Resorts Full timeFront Desk Supervisor Job DescriptionAt HEI Hotels & Resorts, we're committed to delivering exceptional guest experiences. As a Front Desk Supervisor, you'll play a key role in ensuring our guests feel welcome and supported throughout their stay.Key Responsibilities:Assist the Front Office Manager in managing daily operations to achieve high levels of...
-
Front Desk Supervisor
2 weeks ago
Denver, Colorado, United States Sonesta International Hotels Full timeJob SummaryThe Front Desk Supervisor is a key member of the hotel operations team, responsible for delivering exceptional guest experiences and ensuring the smooth operation of the front desk. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesGuest...
-
Overnight Front Desk Supervisor
1 week ago
Denver, Colorado, United States Four Seasons Hotels Limited Full timeAbout Four Seasons:At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver these exceptional experiences is...
-
Front Desk Supervisor
1 week ago
Denver, Colorado, United States Homewood Denver DT Cvt Ctr Full timeJob Summary:The ideal candidate for this role will have a strong background in customer service and hotel operations, with a focus on delivering exceptional guest experiences. The Front Desk Supervisor will be responsible for leading the front desk team and ensuring that all guests receive a warm and welcoming experience.Key Responsibilities:Guest Service:...
-
Overnight Front Desk Supervisor
5 days ago
Denver, Colorado, United States Four Seasons Hotels Limited Full timeAbout Four Seasons:At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver these exceptional experiences is...
-
Front Desk Operations Manager
4 days ago
Denver, Colorado, United States Sage Hospitality Group, LLC Full timeJob SummaryWe are seeking a skilled Front Desk Supervisor to join our team at Sage Hospitality Group, LLC. As a key member of our front office staff, you will be responsible for ensuring the smooth operation of our hotel's front desk.Key ResponsibilitiesSupervise and coordinate the activities of front office staff to ensure excellent customer service and...
-
Front Desk Operations Manager
5 days ago
Denver, Colorado, United States Sage Hospitality Group, LLC Full timeFront Desk Supervisor RoleAt Sage Hospitality Group, LLC, we are seeking a skilled Front Desk Supervisor to oversee the front office staff and ensure seamless operations. The ideal candidate will possess excellent communication skills and be able to provide top-notch customer service to our guests.Key Responsibilities:Supervise front office staff to maintain...
-
Front Desk Coordinator
4 days ago
Denver, Colorado, United States TEKsystems Full time### Job Summary We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at TEKsystems. As a key member of our healthcare provider team, you will be responsible for providing exceptional patient care and administrative support. ### Key Responsibilities * Greet and register patients, ensuring accurate and complete...
Supervisor Front Desk
4 months ago
Why us?
This position is open until 5/30/2024 or until filled.
Pay: $25.00/hr
Why Us?
The Hilton Garden Inn Denver Union Station is a 233-room hotel on the edge of the Union Station Neighborhood. Denver is on our doorstep – Union Station, Coors Field, and the Museum of Contemporary Art are all within a half-mile. We're a Mile from Ball Arena events, with city dining all around, including our own Woodie Fisher Kitchen and Bar: the oldest remaining structure in Denver's iconic Union Station neighborhood.
We offer (for Full-time team members):
- Medical, dental, & vision insurance
- Health savings and flexible spending accounts
- Basic Life and AD&D insurance
- Paid time off for vacation, sick time, and holidays
- Eligible to participate in the Company's 401(k) program with employer matching
- Employee Assistance Program
- Tuition Reimbursement
- Free On-Site Parking or Complimentary RTD MyRide pass
- Great discounts on Hotels, Restaurants, and much more.
- Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
Job Overview
Supervises front office staff ensuring an efficient operation producing excellent results for our customers. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
- Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
- Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
- Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
- Completes established check-in procedures for arriving guests and facilitates guest departure in order to close the guest account and make the room available for the next guest.
- Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
- Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
- Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone.
- Operates the PBX equipment, including, assisting outgoing calls, scheduling and setting wake-up calls and paging guests.
- Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
- Maintains a friendly, cheerful and courteous demeanor at all times.
- Performs other duties as assigned, requested or deemed necessary by management.
Qualifications
Education/Formal Training
High school education or equivalent experience.
Experience
1 or more full years employment experience in a related position with this company or other organization(s).
Knowledge/Skills
- Requires understanding of all hotel front office procedures.
- Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems.
- Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
- Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines.
- Requires supervision/management skills.
- Ability to communicate information and hotel services to management and guests. Second language may be required.
- Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to communicate in person and on telephone frequently.
- Ability to read written communiqués, analyzing reports and seeing monochrome computer screen.
- Excellent speech communication skills required for continual interaction with guests. Frequent use of phone.
- Excellent literacy necessary to analyze report data, prepare reports and initiate correspondence.
- Continuous standing 90% of time -communicating with guests.
- No climbing required. No driving required.
- Lifting up to 50 lbs. guest luggage; limited. Pushing up to 50 lbs. bell cart; limited. Pulling up to 50 lbs. bell cart; limited. Carrying up to 25 lbs. guest luggage; limited.
- Continuous standing -80% of shift.
Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
ID:
Position Type: Regular Full-Time
Property: HGI Denver Union Station
Outlet: Hotel
Category: Front Desk & Guest Services
Min: USD $25.00/Hr.
Tipped Position: No
Address: 1999 Chestnut Pl
City: Denver
State: Colorado
EOE Protected Veterans/Disability