Current jobs related to Per Diem Customer Service Representative - Cuyahoga Falls, Ohio - Optum

  • Per Diem Customer Service Liaison

    5 hours ago

    Cuyahoga Falls, Ohio, United States UnitedHealth Group Full time

    Customer Service Representative - Per DiemAt UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Customer Service Representative - Per Diem, you'll play a vital role in delivering exceptional patient care and support.Key Responsibilities:Provide timely and accurate responses...

  • Customer Service Representative

    1 week ago

    Cuyahoga Falls, Ohio, United States Chick-fil-A Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Chick-fil-A. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and...

  • Customer Service Representative

    3 days ago

    Cuyahoga Falls, Ohio, United States Lowe's Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Lowe's Outlet. As a key member of our team, you will provide exceptional customer service by applying our company's values to all customer interactions.Key Responsibilities:Assist Pro customers in finding products by walking them to the correct aisle...

  • Customer Service Representative

    7 days ago

    Cuyahoga Falls, Ohio, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    16 hours ago

    Cuyahoga Falls, Ohio, United States Domino's Pizza LLC Full time

    Customer Service Representative Job DescriptionAt Domino's Pizza LLC, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and contributing to the success of our...

  • Customer Service Representative

    7 days ago

    Cuyahoga Falls, Ohio, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job Description **Job Summary** We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our...

  • Customer Service Representative

    2 weeks ago

    Cuyahoga Falls, Ohio, United States Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, managing cash registers, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent...

  • Customer Service Representative

    2 weeks ago

    Cuyahoga Falls, Ohio, United States Saber Healthcare Group Full time

    Job SummaryWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Saber Healthcare Group. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, guests, and staff.Key ResponsibilitiesProvide warm and welcoming greetings to members/guestsAnswer telephone...

  • Customer Service Representative

    1 week ago

    Cuyahoga Falls, Ohio, United States Associated Materials Full time

    **About Us**Associated Materials is a leading manufacturer and distributor of exterior building products for residential and commercial remodeling and new construction markets.**Job Summary**We are seeking a highly skilled Customer Service Representative to serve as the end point of contact for customers, providing exceptional support and guidance throughout...

  • Healthcare Customer Service Representative

    3 weeks ago

    Cuyahoga Falls, Ohio, United States UnitedHealth Group Full time

    Position Overview As a Healthcare Customer Service Representative, you will play a crucial role in supporting medical facilities by managing incoming communications. Your responsibilities will include: Appointment Scheduling: Efficiently coordinating patient appointments to ensure smooth operations. Provider Communication: Sending messages to healthcare...

  • Customer Service Representative

    2 weeks ago

    Cuyahoga Falls, Ohio, United States Meghan MacDonald - State Farm Agency Full time

    Job Opportunity**About the Role**We are seeking a highly motivated and customer-focused individual to join our team as a Licensed Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and helping them navigate their insurance...

  • Customer Service Representative

    1 week ago

    Cuyahoga Falls, Ohio, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer service,...

  • Customer Service Representative

    2 weeks ago

    Cuyahoga Falls, Ohio, United States Dairy Queen Full time

    About the Role:We are seeking a highly motivated and enthusiastic Front Counter Crew Member to join our team at Dairy Queen. As a key member of our crew, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Customer Service: Greet and welcome customers in a friendly and...

  • Customer Service Representative

    5 days ago

    Cuyahoga Falls, Ohio, United States Dairy Queen Full time

    Dairy Queen - 715 Portage Tr **Job Summary** As a Front Counter Crew Member at Dairy Queen, you will be responsible for delivering exceptional customer service and creating a welcoming experience for our guests. **Key Responsibilities:** * Greet and welcome customers in a friendly and enthusiastic manner * Assist customers with menu navigation and answer...

  • Customer Service Representative

    6 days ago

    Cuyahoga Falls, Ohio, United States Dairy Queen Full time

    Dairy Queen - 715 Portage Tr **Job Summary** As a Front Counter Crew Member at Dairy Queen, you will be responsible for delivering exceptional customer service and creating a welcoming experience for our guests. **Key Responsibilities:** * Greet and welcome customers in a friendly and enthusiastic manner * Assist customers with menu navigation and answer...

  • Customer Service Representative

    7 days ago

    Cuyahoga Falls, Ohio, United States Dairy Queen Full time

    Dairy Queen - 715 Portage Tr **Job Summary** As a Front Counter Crew Member at Dairy Queen, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. **Key Responsibilities:** * Greet and welcome customers in a friendly and courteous manner * Assist customers with menu navigation and answer...

  • Customer Service Representative

    3 weeks ago

    Cuyahoga Falls, Ohio, United States Wingstop Full time

    We are looking for enthusiastic individuals to become part of our team as Retail Associates. In this role, you will play a vital part in providing outstanding customer service and ensuring a memorable experience for our customers. Qualifications:Strong communication and interpersonal abilitiesMeticulous attention to detail in handling transactionsCapability...

  • Customer Service Representative

    1 week ago

    Cuyahoga Falls, Ohio, United States Western Reserve Hospital Full time

    **Job Summary**Western Reserve Hospital is seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Specialist. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.**Key Responsibilities:**Respond to and resolve patient...

  • Customer Service Representative

    2 days ago

    Cuyahoga Falls, Ohio, United States Western Reserve Hospital Full time

    Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at Western Reserve Hospital. As a key member of our customer service team, you will be responsible for resolving telephone and written communication inquiries regarding patient accounts.Key ResponsibilitiesReview and research patient account inquiries to resolve issues...

  • Customer Service Associate

    5 hours ago

    Cuyahoga Falls, Ohio, United States Circle K Stores, Inc. Full time

    Store Details: \t2709 Front St, Cuyahoga Falls, OH 44221 Availability: \tFlexible Shifts \tCustomer Service Representative We are seeking a Customer Service Representative to provide exceptional customer service and support to our customers. Responsibilities: \tProvide customer service and support to customers \tMaintain a clean and organized...

Per Diem Customer Service Representative

4 months ago

Cuyahoga Falls, Ohio, United States Optum Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.Join us to start Caring. Connecting. Growing together.

The Customer Service Representative is the primary liaison between the patients and Providers both outside and during regular business hours. Responsible resolving issues and managing any communication between hospitals, emergency rooms, and other Providers as needed. Care is recorded and managed within the scope of the Electronic Medical Record.

This position is per diem. Shifts will be based on the specific department and may a variable schedule that can include days evenings, nights, or weekends supporting our 24/7 operations. Our office is located at Western Reserve Hospital: rd St., Cuyahoga Falls, OH

Primary Responsibilities:
  • Answers all calls by greeting patients appropriately and listening actively for patient issue.
  • Follow protocols as written for correctly recording and delivering messages.
  • Provide patients with information on expected outcome of call.
  • Verify patient information and record all call information within the EMR as per written protocols.
  • Schedule or cancel appointments as per patient request.
  • Page individual Providers as needed per protocol.
  • Perform other clerical duties as assigned.
  • Must maintain confidentiality of patient, employee or financial records.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • High School Diploma/GED
  • Must be 18 years old or older
  • 6+ months experience working in a call center environment
  • Ability to operate the phone system, computer, and other related business equipment.
  • Ability to work variable schedule that can include days evenings, nights, or weekends supporting our 24/7 operations
  • Ability to work onsite at Western Reserve Hospital: rd St., Cuyahoga Falls, OH 44223
Preferred Qualifications:
  • Medical Assistant experience
  • 1+ years medical receptionist experience
Soft Skills:
  • Excellent oral communication and interpersonal skills.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .