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Head of Digital Product

4 months ago

Denver, Colorado, United States Artifact Uprising Full time

Denver, CO - Artifact Uprising is looking for an experienced and innovative product leader to join our executive team. Partnering with the head of engineering and other executives, this role will oversee the digital experience roadmap and foster innovation at the company. This role manages the product and UX team members which oversee all of our applications, including: e-commerce, customer product creation, photo management, marketing, supply chain integration, customer service, data management, security, and internal tooling.

An ideal candidate will have led product teams in e-commerce / consumer businesses through growth oriented phases. This person is commercially oriented and balances both data and intuition to guide our roadmaps and quickly make decisions. This person is comfortable in a fast-paced and fluid business environment and has a passion for delighting customers. This person creates an environment in which every team member can reach their fullest potential and can think critically and encourage themselves and others to create the best outcomes for the customer and the business.

This role is a member of the Artifact Uprising executive team and reports to the Chief Executive Officer.

Job Responsibilities

  • Develops a product road map that drives meaningful experience differentiation and revenue growth.
  • Can translate customer feedback into product features and priorities that help A|U create value and differentiation and drive growth and increased customer satisfaction.
  • Brings product thinking to entire operations of A|U, from front-end customer interaction to backend operations, to create experiences that deliver value.
  • Communicates and collaborates closely with functional teams (e.g., engineering, physical product, marketing, supply chain, etc.,) to ensure customer requirements and market dynamics are being effectively addressed in the product offering.
  • Provides strategic vision as well as tactical planning and execution direction to the product team.
  • Builds and coaches the product team to ensure that the team is supported and guided to build a high-caliber organization. Sets bold, yet realistic and practical goals for the team with clear objectives regarding measurement, results, and accountability of actions.
  • Establishes product management as a key organizational competency, executing against goals and timelines.
  • Participates in the strategic, annual, quarterly, and monthly planning processes to ensure effective alignment among company strategy, operating plans and resource capacity.

Qualifications

  • 6+ years of experience building and managing product and UX/UI teams and experience working in consumer-facing organizations with a focus on e-commerce
  • Experience in establishing product management best practices and ability to set a vision and roadmap for the organization and be capable of evangelizing the roadmap across the company
  • Ability to understand customer needs and prioritize digital experiences to drive "product led growth" for the organization and ability to utilize A/B testing to improve conversion
  • Ability to create a collaborative environment by building relationships across the company and utilize these capabilities to foster a positive, constructive culture within the product, technology, and cross functional teams
  • Capacity to create great outcomes by listening well, pulling from experience, looking and data and customer feedback, and appropriately balancing short term versus long-term considerations
  • Ability to be creative, practical, and appropriately scrappy with resource constraints

Artifact Uprising is a Colorado-based company that creates premium quality, customizable photo goods for your digital photos. Driven by the mission to empower people to tell their stories effortlessly, beautifully and often, the company is known for elevated design and thoughtfully sourced materials. Signature products include the Layflat Album touting ultra-thick pages and foil-stamped covers, textured matte Everyday Prints, and a line of customizable frames.

Artifact Uprising was recently named on the Built In Colorado's 2023 Best Places to Work list. We are a tight-knit team who works with some of the latest technology to delight and inspire our customers.

Job Perks

Industry leading health, vision and dental insurance for families (Plans cover up to 100% for employees and up to 95% for dependents), flexible vacation policy, Gym partnership with ClassPass, 401(k) matching plan, Year-End Company Bonus Plan.

Why Artifact Uprising?

Creative Freedom We value the creative process and look to our employees to speak into Artifact Uprising products, identity and approach – regardless of position or title. We look for driven people who demonstrate initiative to take the company to the next level.

The Working Life

We strive to create a workplace where everyone works hard but also has the flexibility and balance to enjoy life outside of the office.

It Won't Be Boring

We are a small company with big ideas - and we recognize it will take every last one of us to reinvent the way brands approach business. We believe a good workplace empowers its team to rise to new challenges, expand their skill sets and think outside of the box. Through this, we foster a company culture that is always growing, always reaching, and always looking to see things differently.

Interested in this position?

Tell us why you want to work at Artifact Uprising and what we should know about you.

Artifact Uprising is an Equal Employment Opportunity (EEO) employer. We do not discriminate based upon race, color, sexual orientation, gender identity, religion, national origin, age, disability, or veteran status.