Current jobs related to National Assistance Contact Center Representative - El Paso, Texas - General Dynamics Information Technology
-
National Support Center Representative
3 weeks ago
El Paso, Texas, United States General Dynamics Information Technology Full timeType of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Suitability: Public Trust/Other Required: Other Job Family: SCA Job Qualifications: Skills: Call Center, Customer Service, Data Entry Certifications: Experience: 0 + years of related experience US Citizenship Required: Yes Job Description:...
-
National Support Center Representative
3 weeks ago
El Paso, Texas, United States General Dynamics Information Technology Full timeType of Requisition:PipelineClearance Level Must Currently Possess:NoneClearance Level Must Be Able to Obtain:NoneSuitability:Public TrustJob Family:SCAJob Qualifications:Skills: Call Center, Customer Service, Data EntryCertifications: Experience: 0 + years of related experienceCitizenship Required:YesJob Description:As a member of the General Dynamics...
-
El Paso, Texas, United States General Dynamics Information Technology Full timeType of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Suitability: Public Trust/Other Required: Other Job Family: SCA Job Qualifications: Skills: Call Center, Customer Service, Data Entry Certifications: Experience: 0 + years of related experience US Citizenship Required: Yes Job Description:...
-
El Paso, Texas, United States General Dynamics Information Technology Full timeType of Requisition:PipelineClearance Level Must Currently Possess:NoneClearance Level Must Be Able to Obtain:NoneSuitability:Public TrustJob Family:SCAJob Qualifications:Skills: Call Center, Customer Service, Data EntryCertifications: Experience: 0 + years of related experienceCitizenship Required:YesJob Description:Become a part of a dedicated team...
-
El Paso, Texas, United States General Dynamics Information Technology Full timeType of Requisition:PipelineClearance Level Must Currently Possess:NoneClearance Level Must Be Able to Obtain:NoneSuitability:Public Trust/Job Family:SCAJob Qualifications:Skills: Call Center, Customer Service, Data EntryCertifications: Experience: 0 + years of related experienceCitizenship Required:YesJob Description:Become a part of a dedicated team...
-
El Paso, Texas, United States General Dynamics Information Technology Full timeType of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Suitability: Public Trust/Other Required: Other Job Family: SCA Job Qualifications: Skills: Call Center, Customer Service, Data Entry Certifications: Experience: 0 + years of related experience US Citizenship Required: Yes Job Description: ...
-
Contact Center Operations Manager
2 weeks ago
El Paso, Texas, United States Teleperformance USA Full timeAbout Teleperformance USATeleperformance USA is a leading global digital business services company that delivers innovative solutions to help businesses streamline their operations and improve customer experiences.Job SummaryWe are seeking an experienced Contact Center Operations Manager to join our team in El Paso, TX. As a key member of our operations...
-
Contact Center Operations Manager
2 weeks ago
El Paso, Texas, United States Teleperformance USA Full timeAbout Teleperformance USAWe are a global digital business services company that delivers advanced, digitally powered business services to help top brands streamline their business in meaningful and sustainable ways.With over 410,000 passionate people speaking more than 300 languages, our global scale and local presence enable us to make a positive impact in...
-
Service Center Representative
2 weeks ago
El Paso, Texas, United States Caliber Collision Repair Services Full timeAbout Caliber Collision Repair ServicesWe are a leading provider of collision repair services, dedicated to delivering exceptional customer experiences.Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our service center, you will be responsible for providing top-notch service...
-
Truck Driver
2 days ago
El Paso, Texas, United States Army National Guard Full timeJob DescriptionAs a Truck Driver in the Army National Guard, you play a vital role in supporting military operations. Your responsibilities include transporting cargo and supplies, ensuring the safe movement of personnel, and employing defense techniques to protect yourself and your vehicle.Key Responsibilities:Operate all wheeled vehicles and equipment over...
-
Truck Driver
5 days ago
El Paso, Texas, United States Army National Guard Full timeJob DescriptionAs a Truck Driver in the Army National Guard, you play a vital role in supporting military operations. Your responsibilities include transporting cargo and supplies, ensuring the safe movement of personnel, and employing defense techniques to protect yourself and your vehicle.Key Responsibilities:Operate all wheeled vehicles and equipment over...
-
Truck Driver
7 days ago
El Paso, Texas, United States Army National Guard Full timeJob Description:As a Truck Driver in the Army National Guard, you play a vital role in supporting military operations by transporting cargo and supplies. This position requires operating various vehicles and equipment over different terrain and roadways, ensuring the safety of personnel and cargo. You will also be responsible for identifying and correcting...
-
HR Service Center Representative
2 weeks ago
El Paso, Texas, United States Elpasosurgerycenters Full timeJob Summary:The HR Service Center Representative is a key member of the HR team at Elpasosurgerycenters, responsible for providing exceptional customer service and support to employees, managers, and HR Field staff. This role requires a strong understanding of HR principles and practices, as well as excellent communication and problem-solving skills.Key...
-
Customer Service Representative
1 week ago
El Paso, Texas, United States Bay State Cruise Company Full time**Job Summary**Bay State Computers, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.**Key Responsibilities:**• Respond to customer inquiries and...
-
School Event Operations Associate
3 weeks ago
El Paso, Texas, United States Guitar Center Full timeJob Overview At Guitar Center, we are dedicated to fostering music education and empowering the educators who inspire future musicians. Through our initiatives, we provide essential resources to help engage and retain students in music education. Your role will be pivotal in supporting this mission from the outset. In this temporary position, you will...
-
Seasonal Educational Events Support
3 weeks ago
El Paso, Texas, United States Guitar Center Full timeJob Overview At Guitar Center, we are dedicated to enhancing music education and supporting the educators who inspire the next generation of musicians. Through our initiatives, we provide complimentary resources to educators to engage and retain more students in music. From the outset, you will play a vital role in our mission. In this temporary...
-
Hospitality Service Representative
3 weeks ago
El Paso, Texas, United States Plazahotelelpaso Full timeHospitality Service RepresentativeThe Plaza Hotel Pioneer ParkOverviewOpportunity: Hospitality Service RepresentativeWelcome, register, and assist guests in a warm and professional manner in accordance with hotel and brand standards.Potential Career PathFront Desk Supervisor or Sales CoordinatorFront Office Manager or Sales ManagerPosition...
-
Bilingual Customer Service Representative
7 days ago
El Paso, Texas, United States MAXIMUS Full time{"title": "Customer Service Representative", "subtitle": "Support Health Texas Project", "description": "We are seeking a Customer Service Representative to join our team at Maximus. As a Customer Service Representative, you will be responsible for providing customer care and enrollment services for health benefits via telephone, IVR, and web-based...
-
Customer Service Representative
1 day ago
El Paso, Texas, United States Global Free Classified Ads Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Maximus. As a Customer Service Representative, you will be responsible for responding to incoming calls and chats regarding Federal Student Aid (FSA) Loan Servicing.Key ResponsibilitiesRespond to incoming calls, e-mails, or chats regarding FSA Loan ServicingAnswer...
-
Customer Service Representative
3 days ago
El Paso, Texas, United States Bay State Cruise Company Full time**Job Summary**We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Bay State Computers, Inc. in El Paso, TX. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.**Key...
National Assistance Contact Center Representative
4 months ago
Req ID: RQ175242
Type of Requisition: SCA
Clearance Level Must Be Able to Obtain: None
Public Trust/Other Required: Other
Job Family: SCA
Skills:
Call Center,Customer Service,Data Entry
Experience:
0 + years of related experience
US Citizenship Required:
Yes
Job Description:
Join us to help your fellow citizens in need.
GDIT has opportunities available for compassionate and caring people to support individuals and families during times of crisis at our National Assistance Center. In this critical support role, you will provide guidance, information, and assistance in an inbound contact center environment supporting individuals, families, and businesses that have been impacted by recent events. Join our team to make an impact supporting your neighbors as they navigate through difficult and challenging situations.
Work Helping Others as a Contact Center Agent
We are looking to hire contact center agents to work in these critical support roles. You must have flexible work hours and be willing to work a variety of shifts . You will also need access to 10 Mbps of download speed and 1 Mbps of upload speed of dedicated internet bandwidth (satellite provided internet service will not qualify). Onsite training will be provided.
Training and work associated with this position is performed physically onsite at our facility in El Paso, TX. Employees may be allowed to work remotely upon successful completion of training, including OJT.
A Day in the Life of a Contact Center Agent:
- Impact the lives of others, by providing support to help individuals and families
- Follow call guides to gather, enter and verify information to provide necessary assistance to aid in recovery
- Adhere to established customer service and documentation standards necessary to provide the level of support required
- Attend telephone skills and program information training sessions addressing policies, procedures, and the handling of confidential information related to personal information
As a well-qualified candidate, YOU are:
- Compassionate and empathetic with a passion for helping others
- A proactive agent for change, with a passion for providing world-class customer service
- Energetic and enthusiastic with a desire to achieve high levels of success
- Able to thrive in a high-energy demanding environment that requires a sense of urgency
- Currently living within a reasonable commuting distance (60 miles) of the worksite ( El Paso, TX. )
Required Qualifications
To ensure adequate staffing levels and response times, regular and timely attendance related to assigned work schedules including breaks and lunches is REQUIRED.
- High school diploma or equivalent; AND
- Access to 10 Mbps of download speed and 1 Mbps of upload speed of dedicated internet bandwidth (satellite provided internet service will not qualify)
- Ability to work remotely (from the comfort of your own home) in a quiet work environment free from distraction
- Flexible availability and willingness to work any shift as the program operates 24/7
- Experience working with fax machines, computer software, and telephone technology
- Outstanding interpersonal skills
- Ability to successfully complete GDIT pre-employment screening (includes a criminal background check and drug test)
- US Citizenship
- Texas residency
Work environment:
- Full time
- On-site, remote
Other opportunities also available in:
- El Paso, TX. (English/Spanish bilingual) )
- Bossier City, LA.
- Natchitoches, LA. )
- New Orleans, LA.
#GDITDisasterAssistanceJobs
#TSSCE
The likely hourly rate for this position is between $ $20.84. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
