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Food Service

4 months ago

Miami, Florida, United States SSA Group USA Full time
  • Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
  • Supports restaurant prep (FOH and line) for daily operation.
  • Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards.
  • Participates in safety logs including food temperatures, rotation and waste as necessary.
  • Ensures proper uniform, hygiene, hand-washing and glove use with self.
  • Maintains a SSAfe work environment by abiding to all SSAFETY rules.
  • Follows through daily prep and items lists, as assigned.
  • Actively helps to support operation in assigned role, supporting holes as necessary.
  • Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence.
  • Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.
  • Remains knowledgeable of all menu items, prices and specials for sharing with guests.
  • Perform other tasks as deemed necessary.
  • Maintains a clean, safe and organized work environment.
  • Uphold and demonstrate a complete understanding of company policies and procedures.
  • Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.


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