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Resettlement Manager

4 months ago

Wichita Falls, Texas, United States International Rescue Committee Full time

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees delivers lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The Resettlement Manager leads all aspects of the development, implementation, and completion of all grants, contracts and activities related to the following programs: reception and resettlement services, particularly associated with the immediate needs of recently resettled refugees; intensive case management; and extended case management services. Responsibilities include supervision of all resettlement casework staff to ensure compliance with program requirements.

Responsibilities:

Oversight of Programs:

  • Effectively manage the development, implementation, compliance, and completion of all service grants and contracts.
  • Oversee program budgets and manage expenses to ensure costs are maintained within allocated budgets.
  • Accountable for ensuring accurate and timely reporting of services and programmatic data to donors and all relevant parties.
  • Provide leadership to ensure that the resettlement team develops and maintains partnerships with internal and external stakeholders.
  • Coordinate closely with other program managers and IRC staff to ensure seamless delivery of services to clients utilizing a client-centered service model.
  • Report regularly to leadership on activities, results, and potential areas of concern.

Leadership and Supervision of Resettlement Team:

  • Lead a team in accordance with IRC's People Manager Standards. Train and provide leadership to staff in all aspects of programs responsibilities.
  • Develop, implement, and ensure compliance of internal program policies and procedures.
  • Serve as point person and resettlement team representative for collaboration and correspondence with stakeholders including partner agencies and service providers.
  • Represent the resettlement team within the IRC network in conferences, working groups and other contexts.
  • Facilitate interdepartmental communication and information sharing for monthly newsletters, program reports, etc.
  • Other duties as assigned.

Job Requirements:

Education: Bachelor's degree required; preferably in social work or related field of study. Advanced degree preferred.

Work Experience:

  • Minimum of 5 years of related professional experience.
  • Experience working with refugee and/or immigrant populations strongly preferred.
  • Experience managing a team of direct service providers strongly preferred.

Demonstrated Skills & Competencies:

  • Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
  • Demonstrated ability to promote an organizational culture that reflects IRC's core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC's work is best accomplished through the true collaboration of individuals from many cultures with a wide variety of skills and perspectives.
  • Demonstrated success working and communicating effectively in a multi-cultural environment.
  • Self-starter with excellent problem-solving skills combined with the proven ability to prioritize duties and manage time effectively.
  • Attention to detail and accuracy in work product.
  • Fluent in English, both spoken and written; proficiency in language(s) spoken by IRC's clients is desired.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools.
  • Valid driver's license and access to a personal, insured vehicle preferred.

Working Environment:

  • A combination of standard office environment, remote work, and 'field' time within the service delivery area to perform the above outlined responsibilities.
  • May require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.

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Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.