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Account Supervisor, Platforms

4 months ago

Los Angeles, California, United States Digital Media Management Full time

Please note that DMM will only contact you using email addresses that end in .com. We have been made aware that someone may be using aliases such as to contact individuals as part of an apparent scam. Those individuals are not affiliated with DMM, so we do not recommend interacting with that email alias, or any others that do not end in .com should you receive email correspondence that claims to be from us. If you have any questions or concerns, please do not hesitate to contact us at

Digital Media Management (DMM), a Keywords Studios company, is a full-service social media agency that specializes in 360 campaigns for the entertainment, games, and consumer brands industries. DMM creates groundbreaking social-first marketing campaigns rooted in innovative strategy, and provides clients with community management, creative, video production, influencer, talent, and performance marketing capabilities.

We are currently seeking an Account Supervisor to join our fun and growing Platform team.The Platform team is responsible for creating and managing innovative social media brand strategies and campaigns for our consumer brands clients. The Account Supervisor will be responsible for creating and overseeing innovative social media brand strategies and campaigns for our clients. The Account Supervisor will manage a team of Social Media Managers, serve as the point of contact with clients, and will implement out-of-the-box and social-first brand voices, content, and community management strategies that engage audiences and encourage conversation.

We are looking for someone who has extensive experience leading a team on social media strategies, social tone and voice specifically for brands, and is an expert on brand social campaigns.

Your Impact

  • Lead and communicate client social media strategy, social voice & tone, content and community management
  • Build meaningful relationships with day-to-day clients, partnering with them to understand and identify their business issues, strategies, initiatives, priorities and expectations
  • Manage a team of social media managers working on various brands
  • Provide quality assurance on all social media content calendars and posting to social media accounts by your team members.
  • Lead and optimize the day-to-day operations of the account including management of approvals for all deliverables across various projects
  • Manage the scope to ensure that we are fulfilling our obligations to the client
  • Develop initiatives to provide creative solutions to achieve the client's objectives

Your Experience

  • 4+ years of experience in the social media space
  • 2+ years of experience as a manager
  • Agency experience preferred
  • A robust working expertise in the Consumer Brands industry and community
  • Ability to develop and maintain timelines, assets and the many moving parts of a campaign
  • Ability to manage multiple projects and extremely tight deadlines in a fast-paced environment
  • Ability to collaborate and work as part of a team.

Your Availability

  • 4+ years of experience in the social media space
  • 2+ years of experience as a manager
  • Agency experience preferred
  • A robust working expertise in the Consumer Brands industry and community
  • Ability to develop and maintain timelines, assets and the many moving parts of a campaign
  • Ability to manage multiple projects and extremely tight deadlines in a fast-paced environment
  • Ability to collaborate and work as part of a team.

Company culture you ask? Our company culture is casual, fun, and empowering. There is a lot of room for growth in this role That's right, no glass ceiling and room to learn.

Digital Media Management is an equal opportunity employer. We work together to create a space that fosters diversity and inclusion across race, color, gender, sexual orientation, gender identity/expression, disability, age, national origin, and veteran status. Our diversity strategy is simple: grow a team of creative, innovative, passionate people from varied backgrounds to produce best-in-class digital campaigns.