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Manager, Product Management
4 months ago
Manager, Product Management - One Pipeline (Hybrid)
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
Do you dream of more elegant and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? You have to ask you feel like making an impact?
In this role , you'll be expected to demonstrate proficiency in four key areas:
Human Centered
You'll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your productYou'll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your visionBusiness Focused
You'll own and prioritize the long-term months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that and your team will be successfulYou'll define KPIs for your product and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictatesTechnology Driven
You'll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the businessYou'll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you're using the best tool for the jobTransformational Leadership
You'll rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teamsYou'll be responsible for attracting and retaining top talent to your team and mentoring and developing associates on their product career
Successful candidates will also demonstrate:
Technical knowledge and depth necessary to propose and influence new product and feature ideas, especially in the space of web APIs and their role in connecting the dots for a large enterpriseKnowledge on AWS Cloud Development KitExperience with AWS specializing in CI/CD and DevOps expertiseWork with the Delivery Experience organization and understand the dependencies and prioritize the customers needsPrepare strategic roadmaps and communicate it to Leadership and other stakeholdersExperience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environmentAnalytical and quantitative skills; experience using hard data and metrics to back up assumptions and develop business casesStrong verbal and written communication skills with demonstrated experience engaging and influencing senior executivesStrong work ethic as team player and a willingness to roll up one's sleeves to get the job done
Responsibilities:
Engaging all stakeholders (Engineers, SDLC, Architecture, Risk, and Cyber) directly through a variety of channels to serve as the voice of the customer internally - identifying new capabilities, defining product features, and working closely with development teams to get those features incorporatedInteraction with Engineers and understand the technical language to articulate the requirementsDrive the product management practice within the organization, defining expectations and commitmentsOperationalizing product metrics for the products you own and building the business case for new investmentInfluencing senior stakeholders to use our products and sharing with them the outcomes we are enabling to strengthen investment
We want you if you are:
Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you.Do-er. You're biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You're well organized, able to multitask and able to prioritize your work.Passionate & Customer Focus. You care about growing others and bringing them together around what's possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.
Basic Qualifications:
Bachelor's Degree or military experienceAt least 3 years of experience in digital product management
Preferred Qualifications:
Bachelor's Degree in Computer Science or EngineeringMBA or Master's degree3+ years of experience in Agile product managementExperience translating business strategy and analysis into consumer facing digital products
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
