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Call Center Representative Inbound

4 months ago

Mobile, Alabama, United States Spherion Full time

Inbound Call Center Representative

  • Provide customer service through incoming phone calls in the Greater Mobile, AL area
  • Build rapport with customers for quick resolutions and detailed service
  • Demonstrate active-listening and verbal-communication skills
  • Show proficiency in problem-solving and multitasking
  • Ensure speed, efficiency, and basic computer skills

Responsibilities:

  • Receive incoming phone calls for a client in the Greater Mobile, AL area
  • Build rapport with customers for a quick resolution, while providing detailed service
  • Demonstrate active-listening and verbal-communication skills
  • Show proficiency in problem-solving
  • Ability to multitask and manage time effectively
  • Ensure speed and efficiency
  • Basic Computer Skills

Working Hours: 8:00 AM - 5:00 PM

Skills:

  • Customer Service
  • Rapport
  • Empathy
  • Attention to Detail
  • Basic Computer Skills
  • Microsoft Office

Education: No Degree Required

Experience: 1-4 years

Qualifications:

  • High School Degree or Equivalent
  • Experience working in a call center / customer support role
  • Active-listening and verbal-communication skills
  • Proficiency in problem-solving
  • Ability to multitask and manage time effectively



Become a valued team member by bringing a positive attitude for potential growth and diversity. Join a company that prioritizes employee happiness and satisfaction. At our organization, we believe in equal employment opportunities, embracing diversity, and accommodating all qualified applicants. Let's create a positive interview experience for all candidates

Pay offered to successful candidates is based on various factors such as education, experience, location, job duties, and certifications. Additionally, inclusive benefits are available including health coverage, incentives, and recognition programs (eligibility criteria apply).