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Program / Project Manager - Success Plans

4 months ago

Chicago, Illinois, United States Workday Full time

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

Workday Success Plans are subscription-based plans designed to help our customers unlock the full power of Workday by closing the acceleration gap with comprehensive expertise, support, and education at every step of their journey with Workday; and embrace the opportunities that emerge during times of change.

No matter where our customers are in their journey, Workday Success Plans can help them achieve greater independence in growing with Workday. By enabling their team members to build and expand their Workday expertise like never before, we help them elevate skill sets, inspire their teams and empower their organization for self-reliance and success.

About the Role

We are looking for a Workday Success Plans Program/Project Manager who will reside in the Workday Success Plans (WSP) organization and lead global, cross-functional project teams to deliver solutions, communications, and events that enable delivery of services to customers.

The primary customers for this role are Workday internal teams and may include, but are not limited to, individual contributors, managers and leaders.

The Program/Project Manager develops positive relationships and works closely with cross-functional teams, and is responsible for the overall program/project coordination, initiation, planning, execution, management, and closing. This person is responsible for projects of moderate to high complexity with leadership impact, influence, and visibility.

The ability to apply organizational change management concepts and techniques including training, communications, and assessment surveys is an important part of this role.

This person will develop a deep understanding of the internal business processes & data flows that drive the organization. This person has a high attention to detail and is thorough/meticulous when developing and maintaining solutions, content, deliverables, and artifacts.

Key Areas of Responsibility

  • Effectively develop and communicate project intent and empower teams to achieve project objectives
  • Nurture relationships with internal team members while proactively communicating and collaborating with them to effectively deliver solutions
  • Use project management methods and tools to ensure project results meet/exceed expectations
  • Lead multiple concurrent projects with varying degrees of complexity and risk
  • Provide process leadership; develop detailed knowledge and understanding of key business processes and their cross-functional impacts
  • Build and maintain artifacts/content/tools used on projects across all delivery stages
  • Monitor and report on project status and health, while managing issues and risks
  • Plan, develop, and deliver role-based, team member communication and training associated with project solutions
  • Use process definition methods and tools to deliver business process improvements

About You

Our ideal candidate is someone with expertise in program/project management, business analysis, and change management. You should have a deep appreciation for customers and a passion to deliver to them high quality solutions and content.

Basic Qualifications

  • 5+ years business experience in an enterprise level organization
  • 5+ years of project management experience
  • 2+ years of enterprise working with professional services teams and providing needed support / solutions

Other Qualifications

  • BA/BS degree in Business, IS/IT, Project Management, or related industry experience
  • Proficiency in Google Suite (e.g., Sheets, Slides), Microsoft Office (e.g., Excel, PowerPoint), and other software including Slack, Miro, and Smartsheet
  • Knowledge of business process improvement methods and standards
  • Knowledge of software development life cycle (SDLC) processes and procedures (including Waterfall and Agile), as well as knowledge of software testing concepts
  • Problem solving and troubleshooting capabilities, with the ability to interact at all levels of the organization as well as with external representatives
  • Ability to travel up to 25%


Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.

Primary Location: USA.GA.AtlantaPrimary Location Base Pay Range: $89,100 USD - $133,700 USDAdditional US Location(s) Base Pay Range: $84,600 USD - $163,100 USD



Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process